Business News
...from page 7
It was the first of its kind in Europe and among its attractions is its 16th floor, converted into a 5,250 sq ft events space, offering 360 degree views across the city.
Hilton Garden Inn: Part of the Hilton world-wide chain, the Brindleyplace hotel has 238 bedrooms, meeting rooms and a restaurant and bar. The restaurant has recently been fully refurbished. The hotel also takes part in various community initiatives, include sponsoring the Children's Hospital’s Christmas carol service and supporting the homeless.
Excellence in Customer Service
Handle Kingdom Ltd: This company is based at Monkspath Business Park, in Solihull, and its main business is architectural hardware. It mainly serves tradespeople, including carpenters and joiners. Not only does the company supply quality products, it prides itself on its high standards where customer satisfaction is concerned.
NEC Group: The NEC Group hosts more than 750 events each year and attracting more than seven million visitors to its venues. Supporting businesses include caterer Amadeus, hospitality brand Amplify and ticketing agency The Ticketing Factory. The firm has taken a customer-led approach to improvement in the past three years.
Birmingham Airport: The UK’s third largest airport outside London – and the seventh largest overall. It handles around 13 million passengers a year, while 35 million people live within its two-hour catchment, which is half the UK’s population. As the Midlands’ largest airport, it serves more than 150 direct scheduled and charter routes and offers an additional 340 possible connections worldwide.
Conference Aston: See Excellence in Hospitality.
Birmingham Telecom: A telecommunications company which has been providing services since 2006. The company is a supplier to more than 22,000 businesses UK wide including River Island, a number of NHS surgeries, and more than 50 schools. In the past three years, the company has launched the ‘headset store’, an e-commerce store selling business headsets, telephone systems and accessories to businesses.
Oxbridge Home Learning: A distance learning provider which began trading four years ago. Its
8 CHAMBERLINK April 2019
Reigning champions: Curium Solutions are chasing more glory after winning Business of the Year in 2018
Awards Shortlist
vision is to become the “most human learning platform in the educational sector and save the world from boring learning”. As part of this, the platform offers unlimited tutor support, which includes a promise to break subjects down into “bite-sized chunks”.
Open Study College: Based at Birmingham Business Park, Open Study College is a distance learning provider which helps young people to gain the qualifications needed to enter employment, as well as professionals seeking to pursue career progression. During the past three years, its main initiatives have been driven directly by customer feedback.
The Alexandra: One of Birmingham’s best known theatres. Last year, it underwent a £650,000 revamp, which followed on from a further £1m being spent on new seats, carpets, toilets and an open plan box office, as well as improvements backstage, including a new flying system.
Excellence in the Community
Birmingham St Marys Hospice: The Selly Oak-based hospice provides care and support to people are living with life-limiting illness across Birmingham and Sandwell. In 2019, the hospice will be celebrating 40 years of patient care. The hospice is helped in its aims by a fundraising team which in the past three years has managed to increase its voluntary funding by 40 per cent.
Douglas Wright T/A McDonalds: The largest McDonald’s franchisee in the UK and one of the top 10 biggest employers in the West
Midlands, with 1,828 members of staff. The diverse workforce – aged 16 to 79 – is one of the most loyal within its sector, with around 32 per cent of them being employed by the company for more than a decade.
Edwards Trust: A charity which focuses on counselling services for bereaved parents and children. The charity prides itself on its staff retention – it currently has six employees who have amassed 124 years of employment between them. Its strategy for the coming years includes the creation of satellite centres around the West Midlands, beginning with North Birmingham.
Hilton at St George’s Park: St George’s is best known as the home of England’s national football teams – all 28 of them. The development stands on a 330-acre site and it has hosted 7,102 events in its first five years. Hilton at St George’s Park’s vision is to establish itself as a world-class sporting, conference and events venue. In addition, it has committed to a wide range of community involvement initiatives.
Innovating Minds: Innovating Minds is based in Kings Norton and offers health and wellbeing services to schools and local authorities. The organisation has contributed to the community in a number of ways, including preventing domestic abuse and supporting the wellbeing of refugee children. It also supports individuals who are the least likely to find employment.
National Memorial Arboretum: Based at Alrewas, the Arboretum is the UK’s centre of remembrance,
created as a tribute to those who have served their country. The centre’s mission is ensuring that heroes are not forgotten and the bereaved are properly supported. The Arboretum is also the perfect site for the local community to enjoy wildlife, learn and discover.
SUEZ UK: A waste management company which helps households, businesses and local authorities manage waste and water. The company’s vision is of “a society where there is no more waste”. As part of its environmentally friendly approach, the company is very active in the community, where its activities include helping job seekers.
Your Trust Charity: The registered charity of Sandwell & West Birmingham Hospitals NHS Trust exists to help patients, carers and staff. One of its recent projects is aimed at bridging the gap between hospital and home for older and vulnerable people. The project has achieved a 67 per cent reduction in the length of time patients spend in hospital.
Excellence Training & Education
Amey: A highways maintenance and management company, which looks after Birmingham’s roads. Among initiatives aimed at its own workforce has been tackling the challenge of mental health in the workplace, which has included appointing ‘mental health ambassadors’ to become a first port of call for individuals experiencing problems.
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