while for those guests not on a Platinum fare but who wish to enjoy an enhanced dining ex- perience, we offer Norway’s Coastal Kitchen’s à la carte menu available for a small additional charge.
All vessels are fully licensed, and the prices on board are similar to those on the Norwegian mainland.
Medical assistance There is no doctor or pharmacy on board. How ever, officers are trained in first aid and can provide emergency medical assistance. The ships are also close to land should urgent medical assistance be required.
Payment options Norwegian currency is used on board. Most major currencies may be exchanged. Visa, American Express, MasterCard and Diners Card are all accepted. A cruise card can be obtained and used for payment for extras and settled at the end of your voyage. This may be subject to change.
Porterage Luggage handling is not included in the cost of your holiday. Unless you are embarking or disembarking the ship at the Hurtigruten Terminal in Bergen, you will need to carry your own luggage on and off the ship at all other ports.
Safety It is a safety requirement that all Hurtigruten passengers attend a compulsory safety briefing in Bergen before the ship leaves port. After check in and before embarkation, please go to the first floor of the terminal building where the safety briefing will be given at intervals by Hurtigruten staff. This will last between 10 – 15 minutes with the first taking place at 15:45 (embarkation is from 16:00, also from the first floor). The talk will include a demonstration of how to put on a life jacket and the instructions to be followed in the unlikely event of an evac- uation or other emergency during the voyage. The briefing is compulsory for all passengers including those who have travelled with Hurtigruten on previous occasions. There will be an opportunity to ask questions if you have
any concerns. When you have completed the safety briefing, please embark straight away. The last briefing will take place at 19:30. Guests who arrive after this time will be required to attend a safety meeting on board at 20:00 before the ship leaves Bergen. Please familiar- ise yourself with the emergency procedures as shown in the cabins (there is a diagram on the cabin door and in public areas), and ask at reception if in doubt. In many ports, there may be a good deal of activity on the quay with cars joining/ leaving the ships and/or goods being loaded or unloaded. Please be alert to such traffic when embarking and disembarking. Take care during winter months when it is icy underfoot, particularly on the outside decks and when disembarking the ship or alighting from coaches. Ice spikes and other winter clothing can be purchased in the ships store. Do not carry large amounts of cash and keep valuable items, including mobile telephones and cameras, out of sight.
Ships with expedition teams From April 2018, nine out of 11 ships (except on MS Vesterålen and MS Lofoten) along the Norwegian coast have an Expedition Leader, an expedition team and special activities on board like lectures and presentations, on-deck guiding, gatherings and environmental actions. These ships function as a ‘base camp’ – the place where you sleep, eat and share experienc- es – and they are the starting point for all our onshore activities.
Shops Our on-board shops carry a selected range of high quality knitwear, clothing, souvenirs and gift items. In addition, there is also a small selection of toiletries available for purchase. On MS Lofoten, this service is handled by the cafeteria.
Shore excursions Pre-booking excursions (where possible) is recommended as only the remaining places will be sold on board. Excursions booked on board will be payable in Norwegian Kroner and the price may vary as a result of exchange rate fluctuations. Pre-booking of shore excursions is possible until 4 weeks prior to departure. If you choose to pay by credit-card, pre-bookings
TO BOOK, PLEASE CALL 020 8846 2666; VISIT YOUR TRAVEL AGENT OR BOOK ONLINE AT
HURTIGRUTEN.CO.UK
can be made until 2 weeks prior to departure. Excursions and their contents are subject to maximum/minimum numbers, sailing times and weather/local conditions.
Smoking
Smoking is only permitted in designated areas on the outside decks. Smoking is strictly forbid- den when the ships are in port and fuelling and the staff will advise when such times are.
Stabilisers With the exception of MS Lofoten, all of our vessels are equipped with stabilisers.
Telephone/mobile phones Private mobile telephones may be used on board although reception may vary. Check with your provider for costs when using your phone abroad.
What to wear On board, dress is informal. Although some pas- sengers choose to change for dinner, the dress code is casual rather than formal. The weather in Norway can vary during the course of each voyage or even during the day. To cater for these variations, we recommend the layered -dress approach that enables you to adapt to changes in temperature, wind and precipitation conditions easily. For all voyages, we advise you to take breathable rain and windproof clothing. A warm hat, gloves, scarf and thermal clothing can be useful, together with thermal underwear, during the winter months. On land where it may be icy, sturdy shoes are important for shore excursions and a walking stick/trekking pole may be useful.
Working ships Our ships function as working ships calling at ports around the clock. You may experience some noise and vibration in some cabins during docking and loading of goods. This varies depending on the location of your cabin and the type of ship. Also, noise affects people differ- ently and what may be a problem for one person may not be a problem for another.
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© ALEX CONU
© TRYM IVAR BERGSMO
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