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q&a
them a huge gift parcel, and it has a dramatic effect on their closest to NLP (neuro-linguistic programming), but NLP isn’t
levels of inspiration and attention. able to touch on the emotional imprint in quite the same way.
Nobody starts an exercise programme without being
biomechanically measured and assessed, and everyone works you mention rehab and preventative care –
with a personal trainer. They can work out on their own, too, what medical expertise is on-hand at lifesmart?
but we put in the foundations and building stones fi rst, so they I’ve been in the industry for years and that experience means
know what their parameters are. And we always ensure we’re I can spot when there’s something likely to be going on. We
progressing them – that’s the reason they keep coming back. have practitioners who work out of the centre but, whenever
Knowing how to relax is also vital. We give people I think it’s needed, I also have access to a whole army of
very thorough treatments, but we also go through all the first-class GPs, consultant physicians, surgeons, osteopaths,
different natural products that can help them and even their neurological specialists and so on – an external network of
families, effectively giving them an education into natural people I can immediately refer clients on to. I don’t rent space
fi rst aid. We can then give them maybe four or fi ve items to out to consultants though; I simply put in a call when I feel
take with them the next time they’re away on business, to their expertise is needed.
relax them and boost their immune system. For example, one lady I took on a few years ago hadn’t
So that’s our core work here. After that, the three most realised she had a life-threatening spinal problem. She decided
popular things are homeopathy – because it’s the only other not to have an operation, as even that only offered a 50 per
thing that works constitutionally – osteopathy and PSYCH-K. cent survival rate, and instead worked with us and one of the
However, I don’t think any one part is more important than osteopaths we now use at Lifesmart. Today you just wouldn’t
another. What’s key is bringing it all together. Complementary know – she’s nearly in her 60s, is fi tter than most people her
medicine is fantastic, but it has to work hand-in-hand with the age and looks incredible.
orthodox side of things. Without that partnership in place, you
never know the full story. the whole thing sounds incredibly
personalised…
what’s psych-k? I wanted somewhere people would feel comfortable and
It’s a one-to-one session that breaks existing negative supported – somewhere they feel at home and where they can
behavioural patterns via subconscious belief change. It looks at really commit to making a change. We have about 50 clients at
the emotional imprint of things that have affected you, and that the moment and I’ll help them shop, show them where to buy
continue to affect the way you react to things without you new types of food, help them arrange their kitchens so they
even realising it, and it works on that. It’s incredibly subtle, so can prepare it, visit the restaurants they use for corporate
you can come out remembering on an intellectual level what entertaining and discuss dishes they can eat with the chefs. If
you went in with, but you have no emotional memory of it so you take time to do all this properly once, you never have to
you stop reacting in the same way. It’s phenomenal because it’s do it again and it cuts out years of them walking into brick
so simple. It doesn’t involve any hypnotherapy. It’s probably walls. But you can’t separate any of it: it’s all interlinked.
I wanted somewhere
people would feel
comfortable and supported
– somewhere they feel they
can really commit to
making a change
Lifesmart’s fi tness suite includes resistance equipment made especially for the centre, which can be adjusted to each client
42 Read Health Club Management online march 2010 © cybertrek 2010
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