CONTENTS MAY 2013
14 RETAIL TECHNOLOGY
Technology has changed the way we shop, and with the ever‐ savvy customer getting harder to please what are retailers doing to keep us interested?
20 TECHNOLOGY DRIVING THE INSTORE EXPERIENCE
Barry Cox, Senior Manager‐ Retail Products and Sales support at Toshiba TEC talks to A1 Retail about how technology is driving the in‐store experience.
24 BRAND BEHAVIOUR
Steve Thomas‐Emberson and daughter Lydia take teenage retail behaviour through a scientific analysis.
28 FLOORING AND ENTRANCE SYSTEMS
First impressions are everything. We explore the world of flooring and entrance systems.
38 VM AND DISPLAY REVIEW
We enjoyed a busy three days at the VM and Display Show. We speak to some of our fellow exhibitors about their experience.
40 Q&A WITH SARAH PAVLOU, FOUNDER OF INTERNATIONAL WOMEN IN BUSINESS
A1 Retail chat to Sarah Pavlou, Founder of International
Women in Business (IWIB) about the inspiration behind this fantastic organisation, facing challenges and what the future holds……..
46 DAY IN THE LIFE
Some of us work from home but few start a business in a spare bedroom which then grows into a company with over 150 staff and offices in London and the US. This is exactly what Joe Colopy, CEO and founder of email marketing company Bronto Software has achieved since setting up his business in the early 2000’s. Here, Joe offers a glimpse into his busy daily life which involves juggling work, a wife and four children and a green Austin‐Healey Sprite called Bronto!
48 PROJECTS
This month we have projects from as far as Singapore and we explore the recent development of the new Fortnum and Mason jewellery department.
82 OPINION Akif Khan, CyberSource’s director of strategic initiatives and
co‐author of CyberSource’s 2013 UK eCommerce Fraud Report talks to A1 Retail about how retailers must join up back‐end systems to stay secure in the evolving omni‐commerce world.
www.a1retailmagazine.com 5
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