Retail Technology
Main Image: Bench Fashion Brand Below Left : Online Retailing Bottom Left: In Store Shopper
their stores, as online retailers would track their websites viewer’s movements. This change is due to intelligent software that can monitor shopper’s behavior in‐store and will help retailers see how easy their store is to navigate and measure browse time in each category. Technology is not just used to create the perfect in‐store experience it is also changing the way stores are managed and by implementing new systems staff can have more time to devote to the customer
“ 16
as this means that the company is now streamlined and there is more time to focus attention on the brand and the customer. Ives Waters Business Systems and Operations Manager at Americana (brand owner of Bench) says “A key emphasis for us over recent years is automating a lot of the tedious and laborious functions, so that we can constantly improve our efficiency across the business. By implementing the changes with the software we are making important improvements that eliminate
Technology is not just used to create the perfect in-store experience it is also changing the way stores are managed and by implementing new systems staff can have more time to devote to the customer experience.
experience. Bench indoor and outdoor fashion retailer have automated their whole manufacturing and distribution system by using Microsoft® Dynamics NAV with Pebblestone Fashion® from K3. This ERP (Enterprise Resource System) has revolutionised the way Bench operates, before implementing this system they had tried four other ERP systems but had outgrown each one. This new system integrates with the whole company from stock checking to creating automated purchase orders and informing finance departments of incurred costs. The benefits of introducing a system such
manual tasks, while improving response time for our customers.”
Payment systems are also changing the way consumers shop; they want a quick and easy way to complete transactions and retailers are finding a need to install new equipment and POS to keep up with this changing trend. New ways of paying, such as, with a smartphone gives consumers a fast and efficient way of shopping without any of the hassle. Kalixa Group has recently launched an integrated mPOS, e‐wallet and acceptance system and is changing the way payments are handled. “Most merchants and consumers don’t know that up to ten
www.a1retailmagazine.com
“
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84