www.comms-dealer.com
NEWS
Freedom gets
VanillaIP bags
SPECIAL REPORT
MX Digital in
COMMS FLOURISHES IN TOP RANKINGS
key contracts
strategic deal
VANILLAIP has bagged the assets
and customers of MX Digital in
A RUN of key multi-site con- a deal that includes the acquisi-
tract wins has put Watford-based tion of a fully deployed unified,
Freedom Communications on multimedia IP contact centre plat-
course for a record year. form, powered by CosmoCom’s
Spanning various sectors such as CosmoCall Universe. GROWTH, vibrancy and resilience in the UK comms
healthcare, legal and the emergency Dave Dadds, MD of VanillaIP, market was affirmed last month in the Sunday Times
services, the contract wins include said the CosmoCom platform is a Microsoft Tech Track 100, published 20th September,
Stephenson Harwood, Cambridge ‘great strategic fit’ with VanillaIP’s with many top channel players kicking the recession
Consulting, Humberside Fire & existing hosted services, including into touch and scoring a place in the national league
Rescue Service, Hanover Housing, hosted PBX and SIP trunking from table. Exponential-e was ranked 58th following growth
North Yorks Primary Care Trust,
Pat Botting
BroadSoft and Microsoft Exchange of 53 per cent over the last three years. “The recession
and have a combined order total to deliver the most competitive of email services. has meant we have been tried and tested in new ways
of £2.5m. solutions designed to deliver tan- Dadds commented on the in recent times. But great customer service, provisioning
Pat Botting, MD of Freedom, gible business benefits.” acquisition: “We will be integrat- and deployment matched with a constantly evolving
stated: “In the current econom- Solutions implemented as a ing the CosmoCom solution into solution set continues to set us apart,” according to
ic climate businesses are looking result of these projects include IP our Uboss provisioning and billing Lee Wade, MD. Meanwhile, north west-based Intrinsic
to reduce their ICT expenditure Telephony networks over multiple system, allowing resellers to take Technology jumped from 58th place to 51st this year.
without compromising on quality, sites, UC to enable collaborative inbound and outbound call centre Allan Gauld, MD, noted: “Even with companies reigning
functionality and service. We work working, fixed mobile convergence services including predictive dialler in their IT spend, our aggressive growth strategy will
with a range of preferred partners and multi-media contact centres. ‘on demand’ for their clients.” ensure we double profits this year and secure our
position as a strong, national contender in the channel.”
C&W steps up
Grif
murphx Innovative Solutions leapt up a full 27 places,
� n brings in ADSL to
to the Grade
going from 45th in last year’s listing to 18th. Sales
ADSL Failover solution
grew 94 per cent a year from £1.6m in 2006 to £11.5m
CABLE&WIRELESS Worldwide in 2009. Carl Churchill, Commercial Director, said:
has guaranteed upload and GRIFFIN has launched an auto- commented: “We are not charging “The position is a credit to our growing team, whose
download speeds during peak matic ADSL to ADSL Failover our partners any more than a set- hard work, talent and commitment has resulted
times with a new Business Grade product for companies requiring up fee for installing the system, and in some extraordinary achievements over the last
Broadband service. a near 100% uptime guarantee on our standard price for the broad- year. It’s clearly an important time for growth in the
Ian Thomas, MD, Public Sector their broadband service. band lines. Resellers can present UK telecoms market. We are delighted to see a
and Partners, said: “Our assured Griffin says that for total resil- the product as a managed service lot of our customers and suppliers in the listing.”
rates mean that customers get ience ADSL to ADSL Failover uses and charge a monthly premium.”
the high quality of service and lines from different broadband This product is exclusive to Other comms firms in this year’s listing include Timico
reliability they need to run their operators with Griffin’s intelligent the channel, and according to (23rd); UK Telco (27th); Adapt (31st); O-bit (50th); NEG
business critical applications.” network managing the same IP Dickinson early indications are that Telecom (55th); Focus 4 U (59th); Entanet International
Download speeds of around addresses on both paths. SMBs are prepared to pay a sig- (61st); Worldwide Group (65th); Griffin (70th); Southern
16Mbps and upload speeds of Andrew Dickinson, Sales and nificant premium for the increased Communications (79th); and MeetingZone (82nd).
1Mbps are guaranteed. Marketing Director at Griffin, level of service that it offers.
Samsung aims to top Adept marks
the channel’s league £5m payouts
BT beefs up portfolio
BT WHOLESALE declared its ambitious channel intentions at a well
PAUL TEMPLETON is deter- The biggest change of approach LAST month was a key milestone attended partner event held at the BT Tower in London last month.
mined to take Samsung back to the is a big commitment to drive IP in Adept Telecom’s journey, mark- Colin Annette, BT’s new Client Director, Communications Service
top of the channel league and the sales in the SME sector and a ing £5m in commission payments Provider Group, told partners: “It’s true that we have had a mixed level
new general manager of Samsung’s march into unified communica- to the channel. Ian Fishwick, MD, of success in the channel but it is now at the heart of the regeneration
network division put his tactics up tions via the channel. Before the said: “We reached this milestone in of BT Wholesale. In fact it is the fifth largest provider of profit to us
for reseller scrutiny at Chelsea FC end of this year resellers will also just over three years, and we are on so I have a big voice within the BT organisation.”
last month announcing an upgrad- get the chance to upgrade their IP track to pay out £2m this year.” Announcing the upgraded BTW portfolio, including strategic
ed product set and a new line-up of customers to a full UC OfficeServe In a big thank you gesture to the partnerships with Avaya and Cisco plus a planned rollout of hosted
channel incentives. Communicator solution. channel, Adept Telecom is offering VoIP in Q1 2010, Stephen Bryan, Senior Sales Consultant, added:
“Some channel players are Wilf Wood, network division £50,000 in cash prizes over the “By working with us our reseller partners have access to 108 BT
unaware of the size and scale of senior product manager, added: next three months for bringing in Wholesale products, and bundling these to increase revenues will
Samsung. We are a £108bn dol- “As the market becomes more new orders, in addition to any nor- enable them to provide customers with a one-stop-shop. This is a really
lar company which is continu- feature demanding and with a mal recurring commissions. exciting time to be in the channel.”
ing to grow. The sponsorship of downturn in the economy, cus- The competition is open to Annette said that BTW still had some catching up to do, adding:
Chelsea FC reflects that status,” tomers want more for less – and IP everyone in the channel, including “We still have some issues but we’re doing a lot to address them.”
said Templeton. is the answer.” those who are not Adept partners.
TOTAL DISTRIBUTION
?
Call 01937 847 800 or email
dealer@rocom.co.uk
www.comms-dealer.com COMMS DEALER OCTOBER 2009 3
PG 03 V2.indd 1 6/10/09 09:14:07
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56