Comms Dealer October 2009

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SECTOR ANALYSIS
PBX IP-PBX
Q2 analysis
065/08
T
he total UK PBX/IP-PBX improvement, notes MZA. The
market in Q2 2009 (period below 100 extensions market
April to June 2009) rose by 11 per cent and the
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registered a decrease above 100 extensions market
of 25 per cent compared to the saw a rise of two per cent.
same quarter in 2008, reaching
just over 538,000 extensions. Avaya led the UK PBX market
However, volumes increased by in Q2 2009, with a 19 per cent
seven per cent compared to total market share, while Cisco
Q1 2009. The drop between Q4 slipped into second position with
2008 and Q1 2009 was 14 per 16 per cent. Meanwhile, Mitel
cent, meaning that the recorded Networks is in close third position
growth in Q2 2009 over Q1 also with a 16 per cent market
2009 is a positive turnaround. share this quarter (Avaya led the
below 100 extensions market,
These are the findings of MZA’s followed by Mitel Networks).
UK Quarterly Corded PBX and IP
PBX Report for Q2 2009, which In the above 100 extensions market,
also revealed that volumes Cisco retained its leadership position,
declined by 23 per cent in the followed by Avaya. Since the
below 100 extensions market, publication of MZA’s Q2 2009 data,
while the above 100 extensions Avaya has been announced as the
market registered a fall of 27 per winning bidder in the auction for
cent. Whereas previously the Nortel’s enterprise communications
larger declines had been most business. The acquisition of Nortel’s
intensely felt in the below 100 enterprise business will potentially
extensions market, this time the significantly strengthen Avaya’s
drops were more pronounced UK market position and channel
The perfect reference tool, with a fresh new look
in the larger market segments. relationships. In Q2 2009 Nortel and
Avaya combined represented
and size, bringing you all the information you’ll ever need.
In the above 100 extensions 31 per cent of total PBX/IP PBX
segment, the heaviest loss of 65 extensions shipped in the UK.
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per cent came in the 1001-plus
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extensions category, while the IP extensions market
other market segments in this In Q2 2009, 48 per cent of
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area decreased by between extensions deployed at the
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16 per cent and 22 per cent desktop in the UK were IP
compared to Q2 2008. compared to 46 per cent in Q2
2008. IP penetration continued to
In the below 100 extensions market, grow in the below 100 extensions
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the greatest decline (excluding segment, despite the volume of
products that fall into the Micro IP extensions declining compared
PBX category) was in the 11-30 to Q2 2008. It reached 29 per
†Calls charged at local BT rate however other networks and mobile providers may vary.
extensions space, which fell by 32 cent in Q2 2009 compared Image for illustration purposes only. All information is correct at time of going to press.
per cent compared to Q2 2008. The to 24 per cent in Q2 2008.
other segments fell by between five
per cent and 28 per cent. These In the above 100 extensions
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declines have been exacerbated market, there was a marginal
by the fact that Q2 2008 was a change as IP penetration rose from
strong quarter for the UK market 71 per cent in Q2 2008 to 73 per

and is a reminder of how quickly the cent in Q2 2009. Cisco represented
†
market deteriorated during 2008. just under a third of IP extensions in
the UK, while Mitel Networks kept its
Quarter over quarter (Q2 2009 second position this quarter with a
versus Q1 2009) there was some share of just over 20 per cent.
„
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www.comms-dealer.com COMMS DEALER OCTOBER 2009 17
17 mza_new V2.indd 1 6/10/09 13:09:21
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