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Customer service award thrills local Vauxhall retailer


The Vauxhall ADAM


available for all eligible orders or registrations up until 6th April 2015 when an ADAM is taken with either a 2.9% PCP contract or a contract hire agreement. To qualify for the offer, 18-20 year old drivers simply have to allow insurance provider, ingenie, to install a ‘black box’ to monitor driving style, including speed, acceleration, braking and cornering. Under the previous Corsa offer, over 70 per cent of customers received a money back discount. They will receive a score from ingenie every ten days or so (depending on mileage) via a smartphone app. If they drive well, they will be rewarded with up to £33 per quarter – meaning they could recoup the cost within 12 months.


“We’ve made it our mission to help get young drivers on the road without breaking the bank, and most importantly to keep them safe while they’re there,” said Richard King, founder and CEO of ingenie. The offer is available on JAM, GLAM, SLAM, ROCKS and ROCKS AIR models in the ADAM range, with only the ADAM GRAND SLAM excluded. However, Vauxhall is making the GRAND SLAM as affordable as possible with a 2.9% flexible PCP contract offer, so drivers can get behind the wheel for just £199 per month with a deposit of £2,572.35.


n Visit Drive Vauxhall Bury St Edmunds for more details.


The staff at local Vauxhall Retailer, Drive Vauxhall, are proud to announce the news of their latest achievement; a prestigious Vauxhall Customer Excellence Award. Every year the British manufacturer recognises customer reviews and rewards top performing retailers for their exemplary levels of customer service. To celebrate this special accolade awarded to Drive Vauxhall, Sarah Ferrari and her team were presented with their Customer Excellence Award at their retail showrooms at Bury St. Edmunds and Haverhill. Sarah Ferrari, general manager at the retailer, comments: “The team and I are over the moon with this achievement and can’t thank our customers enough for their kind words in Vauxhall’s satisfaction surveys, which enabled us to secure this fantastic accolade. “Each and every customer that visits our business can rest assured that they will be receiving a detailed and personal service, ensuring the utmost is done to meet their needs. As we invest so much time and energy in delivering excellent customer experience, we’ll be doing our very best to ensure that this continues this year!” The retailers were two of 53 Vauxhall retailers in the UK to achieve the highest and most impressive combined scores from Vauxhall’s Purchase Satisfaction and Service Satisfaction surveys, calculated at the end of 2014.


THE STYLISH ADAM JAM 1.2 1 YEAR’S INSURANCE‡ FREE 21-75 yrs, ONLY £99 18-20 yrs


For ONLY £129 per month over 23 months with £2,451 advance rental


Drive Bury St. Edmunds www.drivevauxhall.co.uk


Cotton Lane Bury St. Edmunds IP33 1XP 01284 777222


Duddery Hill Haverhill CB9 8DS 01440 703606


Official Government Test Environmental Data. Fuel consumption figures mpg (litres/100km) and CO 2


Personal contract hire offer on ADAM JAM 1.2i in Saturday White Fever on orders received between 9 February 2015 and 6 April 2015, subject to availability and status. Age 18+ only. Figures based on a non-maintenance contract hire package with advance rental of £2,451 , then 23 monthly rentals of £129 . Excess annual miles over 8000 charged at 7.14 ppm. Excess charges also apply if you breach manufacturer servicing or maintenance guidelines or if the car exceeds BVRLA Fair Wear & Tear guidelines for its age/mileage when it is returned to Vauxhall Leasing. Package includes Road Fund Licence and Vauxhall Assistance. Guarantee/indemnity may be required. Prices and details are subject to change without notice. You will not own the car. For full specifi cation and Ts&Cs contact your local Retailer. ALD Automotive Ltd., trading as Vauxhall Leasing, BS16 3JA. Authorised and regulated by the Financial Conduct Authority. ‡First year insurance offer available on ADAM models only, excluding ADAM GRAND SLAM. All drivers must have held a valid full UK licence for a minimum of 1 year. All policies are underwritten by Ageas Insurance Ltd. Other insurance specifi c Terms and Conditions apply. Drivers aged 18-20 will make a contribution of £99 to their premium and must agree to the fi tting of a telematics box to the car: every 3 months, your policy will be reviewed and if you drive well, we will return part of this to you. The policy may be cancelled for consistently poor driving. Only available through ingenie. The offer will cover the full premium for drivers aged between 21-75 (motor policy only). Only available through Vauxhall Insurance. Offers available on orders or registrations between 9 February and 6 April 2015. #MPG fi gures are offi cial test data and may not refl ect real driving results. Correct at time of going to press.


emissions (g/km). ADAM JAM 1.2i: Urban: 39.8 (7.1), Extra-urban: 67.3 (4.2), Combined: 53.3 (5.3). CO 2 emissions 124g/km #


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