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AIR CONDITIONING


The ‘other’ side of the story


Tim Boxall, technical sales support manager at Gree UK looks at the opportunities offered by SME customers.


I


am writing this on the hottest day of the year so far and I know both you and we are taking thousands of calls from the owners of small to medium sized businesses who are facing a revolt from their workers, who drive into work in their air-conditioned cars, just to swelter all day in the office or workshop. Even opening all the windows, assuming you can put up with the external noise and pollution, cannot alleviate the situation. The problem is, we all know that while this provides a welcome temporary boost to business, there are not enough engineers available to deal


50 August 2017


with this glut of potential installations and, when the weather starts to cool down, the enquiries will dry up and those on the waiting list will have second thoughts. Making a suggestion to arrange an installation later in the year seldom gets a positive response. Reminding them that air conditioning actually heats as well as cools hardly ever cuts any ice either, as they will normally already have heating.


However, if the air conditioning market is going to grow faster than it is at the moment, we cannot ignore this sector of potential customers.


Generally speaking, no modern office development, luxury apartment block, retail complex or major industrial facility is constructed these days without air conditioning as an integral part, helped by heat pumps and heat recovery. The planners of these larger projects are also discovering the benefits of using air conditioning as a primary form of heating, thanks, in part, to the heat pump being classified as a renewable energy source, meaning its installation costs can be offset against corporation tax. However, for many owners of


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