Franchise Q&A Ask the


experts Mike Parker


Managing director, Minster Cleaning Services


Q: What exactly is a management franchise?


A: A management franchise is one where the franchisee provides the management expertise within a proven business format. In a franchise where the franchisee is the sole operator, the potential size of this business will be limited by his or her own capacity to do the work. A management franchise off ers the opportunity to build a substantial, profi table business and a valuable asset. Some examples of successful management franchise brands are McDonald’s, KFC and, of course, Minster Cleaning Services. In a management franchise, you will be overseeing all areas of the business which may include fi nance, operational management, administration, IT and


24 | BusinessFranchise.com | April 2017


marketing so it is important that you receive appropriate training. A management franchise should have established systems in place to help you with these day-to-day business activities which will necessarily be more complex than in a single operator franchise. Some management franchises will be employing relatively large numbers of people; a third of Minster franchisees have built up businesses which turn over in excess of £1million with some branches having upwards of 200 employees. Therefore people-management skills are essential attributes for franchisees but they will also need to be dynamic, self- motivated and resilient.


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