27
SALES: £56m
28 CRESTA WORLD TRAVEL CTM
Cresta House, 32 Victoria Street, Altrincham, Cheshire WA14 1ET • 0161 926 8800
crestabusinesstravel.co.uk bt@crestaworldtravel.co.uk Twitter: @crestabtvl
UK business travel gross sales 2016 £56m New business 2016 £1,750,000
Key personnel Kirsty Nicholson
Business development manager Lorraine Deeny Client relationship manager Samantha Ousey-Boland Business travel manager Julie Wright Implementation manager Debbie Lomas Finance manager
Main industry sectors of clients Public and academic sectors, engineering, chemicals, service sector, media.
Services offered in addition to business travel Leisure travel, tour operations, MICE.
Number of transactions in 2016 97,000 Air 61% • Hotel 19% • Rail 14% Car 2% • MICE 3% • Other 1%
Transactions handled online 3.5%
Locations and networks Altrincham, Enfield. Advantage, WIN. UK full-time equivalent staff 60 Average length of service 10 years Average industry experience 15 years
Technology offering Sabre, Galileo, Worldspan. KDS online booking tool, app and expense management; Tripcase; Trip Pay T50 management reporting; Trainline; Busy Bot.
Biggest innovation in 2016 Introducing apps to make customers’ lives easier when travelling, including Trip Pay for preventing embarrassing billback issues on check-in, Tripcase for advising customers of gate changes, delays and cancellations and Boss T50 which enables the client to run their own MI reports and track travellers.
TMC description Cresta Business Travel is a dynamic and forward-thinking independent travel management company with a global network of partners. It offers a bespoke service with transparent cost savings and a focus on employers’ duty-of-care commitments towards travelling employees.
Patterson Court, Nutfield Road, Redhill, Surrey RH1 4ED • 0845 470 8702
ctm.travel
enquiries@ctm.travel Twitter: @_CTMtravel
UK business travel gross sales 2016 £47,000,000
Key personnel Adam Lewis Finance director Jackie Lacey Managing director Jodie Barker Head of sales development Julie Oliva Group operations manager
Main industry sectors of clients Pharmaceuticals, education, media, technology.
Services offered in addition to business travel Group and event management, bespoke technology and expense consultancy, leisure travel services.
Number of transactions in 2016 108,000 Air 73% • Hotel 15% • Rail 10% Car 0.5% MICE 1.5%
Transactions handled online 48% Transactions handled online 43%
Locations and networks Redhill, Stevenage, Telford. GTMC, Advantage. UK full-time equivalent staff 65 Average length of service 10 years Average industry experience 15 years
Technology offering Sabre. Vibe Software, AeTM, Evolvi.
Biggest innovation in 2016 The launch of Vibe Software as the company’s corporate travel portal.
TMC description CTM has been organising business travel for more than 25 years, specialising in business and corporate travel management, helping companies save money, stay safe and take care of all their travel needs. Its clients come from all backgrounds, including media, retail, technology, education, pharmaceuticals and many more.
Locations and networks Shepperton, Bristol. Advantage, International Travel Partnership (ITP), GTMC, ABTA, ATOL, ITM, ACTE.
UK full-time equivalent staff 77 Average length of service 8.45 years Average industry experience 16 years
Technology offering Amadeus. MI: Travelspend (Openbook); self-booking tools: Traveldoo, AeTM, Concur, Evolvi, Trainline, Expedia, CIBT, Conferma; Traveldoo expense management; web portals (New Era); traveller tracking (Amadeus Mobile Messenger); IAT Go! app (M-Power).
Biggest innovation in 2016 Ian Allan has used online booking approval workflows and developed its back office to allow the use of non-PO invoices which are pushed into the client’s financial system. During the last 12 months it has also doubled the size of its team to support continuous technology improvement projects.
TMC description Ian Allan Travel was founded in 1943 and remains a privately owned family business. It aims to “provide corporations and corporate travellers with effective business travel solutions”.
SALES: £47m
29
SALES: £43.3m IAN ALLAN TRAVEL
Terminal House, Station Approach, Shepperton, Middlesex TW17 8AS • 01932 255511
ianallantravel.com
salessupport@ianallan.co.uk Twitter: @ianallantravel
UK business travel gross sales 2016 £43,276,000
New business 2016 £8m
Key personnel Paul Allan Chairman Pat O’Neill Managing director Simon Dugan
Sales and account management director Mike Smith Financial director Andrew Barlow Head of event management
Main industry sectors of clients Academic, charity, corporate and events.
Services offered in addition to business travel MICE, leisure travel and aviation tours.
Number of transactions in 2016 172,116 Air 35% • Hotel 16% • Rail 46% Car 1% • MICE 1% • Other 1%
BUYINGBUSINESSTRAVEL.COM
BBT May/June 2017 95
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