2 HRG
Global House, Victoria Street, Basingstoke, Hampshire RG21 3BT 01252 881000
hrgworldwide.com info@hrgworldwide.com Twitter: @hrgworldwide
UK business travel gross sales 2016 £1,012m (BBT estimate)
Key personnel Ian Windsor Global travel services director James Stevenson Global sales director Matthew Pancaldi Global client management director John Harvey Global marketing director Nigel Meyer Global director hrgtec
Main industry sectors of clients Automotive, banking and finance, food manufacturing, media and entertainment, oil and gas, pharmaceutical, public sector, retail and telecommunications.
Services offered in addition to business travel Consulting, energy and marine, expense management, data management. meetings, groups and events, sports and VIP services.
Transactions* Air 46%* • Hotel 29%* Rail 17%* • Other 8%*
Transactions handled online 51%* *Figures from 2016 annual report
Locations and networks 11 offices and 12 implants across the UK. Owned or controlled corporate travel services operations in 23 key driver/growth markets throughout Europe, North America and Asia Pacific, supported by contracted partners in Africa, Middle East/West Asia and Latin America. ACTE, GBTA, IATA.
UK full-time equivalent staff 1,430
Average length of service 10 years (UK)
Average industry experience 23 years (UK)
Technology offering Amadeus, Apollo, Galileo and Sabre. HRG I-Suite, HRG Online, HRG Travel, HRG Insight, HRG Optimise and Fraedom expense management
Biggest innovations in 2016 Travel Risk Management, a new and preferred relationship with International SOS. Optimise and Insight next generation data, analysis and reporting tools. HRG Travel app.
TMC description
Established in London in 1845, Hogg Robinson Group is a global corporate services company with a worldwide network spanning more than 120 countries. Through its Global Travel Management Company HRG, the group delivers an extensive range of services including business travel, meetings, energy and government travel, complemented by the latest technology, data and advisory solutions.
Transactions handled online 53%
Locations and networks GTMC, GBTA, ACTE, ITM
UK full-time equivalent staff 960
Average length of service 15 years
Technology offering Air Re-shop Expert fare finder tool, Air Track Expert e-ticket management, Amex GBT Mobile app, Connect portal, Connect Profile, Expert Approval, Expert Care travel disruption tool, Hotel Re-Shop Expert rebooking tool, Insights/ Premier Insights analytics and reporting, KDS Neo online booking tool, Virtual Payment Expert.
SALES: £1,012m (BBT estimate)
3
SALES: £865m (BBT estimate)
AMERICAN EXPRESS GLOBAL BUSINESS TRAVEL
5 Churchill Place, Canary Wharf, London E14 5HU 01273 521000 ●
amexglobalbusinesstravel.com/uk contactmeuk@aexp.com Twitter: @amexgbt
UK business travel gross sales 2016 £865m (BBT estimate)
Key personnel Doug Anderson CEO Philippe Chereque President Elyes Mrad GM international Jason Geall VP Northern Europe Jennifer Charlton VP global supplier relations
Main industry sectors of clients Business and professional services, financial and insurance services, healthcare and retail, industry and manufacturing, mining and energy-related services, and technology and information services.
Services offered in addition to business travel Meetings & events, consulting services
Biggest innovations in 2016 The acquisition of KDS Neo is key to optimising the traveller experience within the managed travel environment.
TMC description American Express Global Business Travel was established as a joint venture in 2014 between American Express and an investment group led by Certares. The company manages travel, and meetings and events, for large multinationals and medium-sized companies around the world.
76
BBT May/June 2017
BUYINGBUSINESSTRAVEL.COM
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