24
SALES: £72m TRAVEL LEADERS UK
1st floor, 101 St Martin’s Lane, London WC2N 4AZ 020 3394 2800
travelleadersgroup.com salesuk@travelleaders.com
UK business travel gross sales 2016 £72m New business 2016 £4m
Key personnel Gail Grimmett President Tina Rose Managing director Barry Whittaker Executive director business development and marketing Ade Twaio Financial director Kevin Trill Information technology manager
Main industry sectors of clients Music, entertainment, fashion, sport, insurance, financial, property and corporate SMEs.
Services offered in addition to business travel Meetings and event planning, VIP leisure travel, concierge services.
Number of transactions in 2016 120,000 Air 55% • Hotel 25% • Rail 5% Car 2% • MICE 10% • Other 3%
Transactions handled online 3%
Locations and networks London. US HQ New York. Advantage Travel Network, Signature Travel Group, Virtuoso, GTMC, LCC.
UK full-time equivalent staff 80 Average length of service 9 years Average industry experience 12 years
Technology offering Sabre, Travelport. Concur OBT and expense management, Ibank reporting, Agresso, Unit 4 Travel Leaders consulting and analytics, Travel Leaders Connect.
Biggest innovation in 2016 Travel Leaders has built on its client service delivery and increased its account management team to ensure an even closer relationship with its independent contractors and clients.
TMC description Travel Leaders has its early roots in the 19th century US travel company Ask Mr Foster and has grown substantially in the past decade, combining operations with both Tzell and Protravel International. It is now a US$20bn travel company.
25 INNTEL
Inntel House, Threshelfords Business Park, Inworth Road, Feering, Essex CO5 9SE 08448 475500
inntel.co.uk
sales@inntel.co.uk Twitter: @inntel_co_uk
UK business travel gross sales 2016 £70,635,523
New business 2016 £20.7m
Key personnel Douglas O’Neill Chief executive officer Mark Wheeler Director of finance Jane Dibble Director of business development Alex Webber Director of IT Abby Penston Director of business travel
Main industry sectors of clients Financial services, rail industry, government, retail, legal.
Services offered in addition to business travel Meetings management, venue finding, events, consultancy, billback and supplier management.
Number of transactions in 2016 333,188 Air 6% • Hotel 46% • Rail 34% Car 5% • MICE 7% • Other 2%
Transactions handled online 68% Transactions handled online 28%
Locations and networks East of England, Scotland, South West. Advantage, Radius, GBTA, HBAA, PCMA, IATA.
UK full-time equivalent staff 127 Average length of service 10.8 years Average industry experience 16 years
Technology offering Dhisco Sabre. I-Central online booking tool, MI analysis and traveller tracking, and Meetings Management portal (proprietary).
Biggest innovation in 2016 Launch of Meetings Management portal which enables clients to manage their meetings and event spend strategically and tactically.
TMC description Inntel was founded as a specialist hotel accommodation agency in 1984 and has developed into what it calls the UK’s “largest independent meetings and travel management company”. It has been recognised as one of the UK’s top SMEs and has a claimed 98% client retention rate built on “integrity, customer service and delivering the very best solution for every client”.
Locations and networks Manchester, London, Melbourne. LCCI, Raptim, GTMC, Charity Finance Group.
UK full-time equivalent staff 134 Average length of service 4.4 years Average industry experience 10.2 years
Technology offering Travelport (Galileo) and Amadeus. You-book online booking tool (AeTM), On-track UK rail tool (Evolvi/Trainline), mobile app (proprietary), mi-bank MI reporting (proprietary), pin-point employee tracking and risk management (Anvil), secure client portal (proprietary)
Biggest innovation in 2016 IQ Hotels, providing newly aggregated hotel content, so customers can see everything in one place.
TMC description Diversity Travel is an award-winning TMC specialising in the charity, academic and not-for-profit sectors. It offers “proactive account management”.
SALES: £70.6m
26
SALES: £63.2m DIVERSITY TRAVEL
9-10 Staple Inn, London WC1V 7QH 0161 235 5407
diversitytravel.co.uk sales@diversitytravel.co.uk Twitter: @diversitytravel
UK business travel gross sales 2016 £63.2m
New business 2016 £12.8m
Key personnel Chris Airey Managing director Matthew Truin Operations director Przemek Koszka Director of technology Sean de Lacey Head of sales Chris Hellawell Head of account management
Main industry sectors of clients Charity, academic, NGO, humanitarian and public sector.
Services offered in addition to business travel Conferences and events, in-house visas, 24/7 service, in-house emergency support, risk management and employee tracking, MI, consultancy, expense management and carbon offsetting.
Number of transactions in 2016 164,000 Air 61.1% • Hotel 12.1% • Rail 20.2% Car 0.2% Other 6.4%
BUYINGBUSINESSTRAVEL.COM
BBT May/June 2017 93
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