18
SALES: £114m
19 TRAVEL COUNSELLORS ALTOUR
Venus, No 1 Old Park Lane, Trafford City, Manchester M41 7HA 0161 464 5350
tctravelmanagement.com
corporatesales@travelcounsellors.com Twitter: @tcworldwide
UK business travel gross sales 2016 £114m New business 2016 £7m
Key personnel Steve Byrne Global chief executive officer Kirsten Hughes UK managing director and chief operating officer Simon Shaw Chief financial officer Rob Snelson Chief technology officer Jim Eastwood Sales director
Main industry sectors of clients Financial services, manufacturing, pharmaceutical, professional sports, marine, technology and recruitment. SME specialist.
Services offered in addition to business travel Leisure, MICE, group travel and VIP travel
Number of transactions in 2016 105,000
Locations and networks 1,000 Travel Counsellor franchisees operating across the UK, and a further 600 in overseas operations. Manchester, Ireland, the Netherlands, Belgium, South Africa, Australia and the UAE. GTMC.
UK full-time equivalent staff 1,600 Travel Counsellors, 280 UK support staff
Average length of service 5 years Average industry experience 24 years
Technology offering Smartpoint Galileo by Travelport. myTC mobile app (internal), MI reporting (internal), duty-of-care reporting (E-Locate), SABS Corporate online booking tool.
Biggest innovation in 2016 Launch of myTC app providing corporate and leisure clients with instant access to travel information, itineraries and travel documents, as well as social sharing and offering constant contact with the client’s Travel Counsellor if required. The next phase includes quote access, enhanced content and instant payments.
TMC description Travel Counsellors is an independent, global network of professional travel experts who are focused on putting the care of their customer at the heart of everything they do, providing a truly bespoke, tailor-made corporate travel service to their clients worldwide.
Number of transactions in 2016 300,000 Air 38% • Hotel 18% • Rail 10% Car 5% • MICE 4.5% • Other 24.5%
Transactions handled online 19%
Locations and networks London (2), Reading, Oxford, 62 wholly owned locations in the UK, US, France, Germany and Japan. Advantage Focus, GTMC, Radius, GBTA.
UK full-time equivalent staff 129 Average length of service 10 years Average industry experience 12 years
Technology offering Sabre. GetThere, Concur, KDS, Altour Connect inhouse reservation system, Altour mobile app, travel portal, Altour Works reporting (Grasp/Prime Analytics), Chrome River, Concur Expense expense systems.
Biggest innovation in 2016 Introduction of Altour Rewards, an interactive recognition scheme for company employees, powered by customer feedback.
TMC description With sales of $2.6 billion in 2016, Altour is the largest independently owned travel management company in the US and one of the largest travel management companies globally. Serving luxury and mid- markets, Altour has 62 offices and more than 1,500 travel professionals worldwide.
UK business travel gross sales 2016 £106m New business 2016 £5m
Key personnel Mark Wilson General manager Nigel Parkinson Senior vice-president global sales Paul Nicolin Financial controller Dean Cumming Director of rate desk and revenue management Amanda Simmons Director, global hotel programmes
Main industry sectors of clients Media, fashion, entertainment, private equity, law, insurance, manufacturing, the arts.
Services offered in addition to business travel Private jet charters, lifestyle concierge, meetings and events, limousine services.
1st floor, Eastcheap Court, 11 Philpot Lane, London EC3M 8BA • 020 3819 5000
altour.com altour@altour.co.uk
SALES: £106m
20
SALES: £100m
WINGS TRAVEL MANAGEMENT
46 Gillingham Street, London, SW1V 1HU 020 7458 7000
wings.travel
infouk@wings.travel Twitter: @WingsTravelMgmt
UK business travel gross sales 2016 £100m New business 2016 £6m
Key personnel Tony Sofianos Chief executive officer Paul East Chief operating officer Richard Turpin Sales director Tracey Beveridge Head of operations Sonja Hamman Director global strategic partners
Main industry sectors of clients Energy, private equity, hedge funds, medical, fashion, media and entertainment, marine, security, engineering, specialist finance.
Services offered in addition to business travel Logistics and specialist ground support to corporates travelling to emerging markets and high-risk destinations; MICE, consultancy and benchmarking.
Transactions; Air 80% • Hotel 10% • Rail 5% Car 2% • MICE 2% • Other 1%
Transactions handled online 10%
Locations and networks London, Edinburgh, Aberdeen, Sutton. 14 wholly- owned global offices in Angola, Brazil, Dubai, Nigeria, Norway, Saudi Arabia, South Africa, USA. GTMC, Advantage.
UK full-time equivalent staff 75 (400 globally) Average length of service 15 years Average industry experience 18 years
Technology offering Amadeus; Sabre. AeTM online booking tool; GoData online business intelligence tool (proprietary); goSecure risk management & alert portal, VIMA (Virtual Itinerary Management Application) mobile app.
Biggest innovation in 2016 Wings acquired London-based Grosvenor Travel Management, significantly strengthening its UK presence. Enhanced safety support for clients with the goSecure risk management and alert portal.
TMC description Wings is a specialist global TMC for corporates operating in sectors such as energy, construction, marine, finance and security. It handles complex business travel, particularly to emerging markets and high-risk destinations, and aims to generate cost savings without compromising on traveller safety.
90 BBT May/June 2017
BUYINGBUSINESSTRAVEL.COM
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