12
SALES: £233m REED & MACKAY
25 Farringdon Street, London EC4A 4AF 020 7246 3268
reedmac.com marketing@reedmac.co.uk Twitter: @reedmackay
UK business travel gross sales 2016 £233m
New business 2016 £25m
Key personnel Fred Stratford Chief executive officer Tracy Baumfield Founder & executive director Joe Hanly Chief financial officer Matthew Everson IT director
Main industry sectors of clients Law, insurance, financial services, marine and offshore, media.
Services offered in addition to business travel Event management and consultancy.
Number of transactions in 2016 610,000
Transactions handled online 21%
Locations and networks London, Aberdeen, Colchester, 11 implants. Wholly-owned offices in North America and Middle East, Reed & Mackay Partnership (31 key markets worldwide). GTMC, Advantage Corporate Premium.
UK full-time equivalent staff 402 Average industry experience 21 years
Technology offering Sabre GDS, Reed & Mackay’s in-house iQ technology: self-booking tool (viatiQ), client portal, MI, travel risk management tool (iQ Protect), mobile app.
Biggest innovation in 2016 The launch of Reed & Mackay’s iQ Protect travel risk management tool.
TMC description Reed & Mackay was established in 1962 as a business and leisure travel agent, rebranding in 1988 as a corporate travel management company. 89 per cent of Reed & Mackay’s business comes through referral and more than 50 per cent of its clients have been with the company for over ten years. It is well known for developing its own in-house technology.
Key personnel Jeremy Bull Chairman Anthony Rissbrook Chief executive officer Antoine Boatwright Chief technology officer Warren Dix Chief commercial officer Steve Ensor Chief financial officer
Main industry sectors of clients Financial & professional services, retail, manufacturing, public sector, media.
Services offered in addition to business travel MICE, venue finding, VIP, concierge, sports and executive leisure, passport and visa service, expense management and environmental reporting.
Number of transactions in 2016 410,000 Air 45% • Hotel 29% • Rail 20% Car 0.5% • MICE 5% • Other 0.5%
Transactions handled online 56%
Locations and networks London, High Wycombe, Newport, plus implants. Part of the GlobalStar network (80 markets). GTMC, ITM, ACTE, ABTA, IATA, Advantage Business Travel.
UK full-time equivalent staff 182 Average length of service 7.6 years Average industry experience 15 years
Technology offering Sabre. Proprietary tools: FreeWay air, hotel and rail booking tool; GateWay travel portal; Find my Travellers security (proprietary) MiWay Analytics online MI reporting; GateWay Approver online approval; GateWay Expense automated data transfer; Trip Conversations interactive confirmation; GetaWay mobile app; ResWay instant GDS and non GDS search. Third-party tools: Concur, GetThere, AeTM, Trainline.
Biggest innovation in 2016 CareerWay, created by learning and development manager John Blanca, is a trainee programme providing academic and hands-on vocational training.
TMC description Hillgate Travel’s mission is to be the TMC most recognised for delivering the perfect combination of high levels of service and its continuous development of innovative technology solutions for its clients.
Locations and networks Head office in Birmingham. Advantage Focus. UK full-time equivalent staff 162 Average length of service 5 years Average industry experience 10 years
Technology offering Galileo,
travel.cloud online- booking tool (proprietary), MI reporting, web portal, traveller location, consolidated invoicing, meetings/events booking RFP tool (ABC).
Biggest innovation in 2016
travel.cloud booking and content aggregation platform, enabling travel suppliers to connect directly.
travel.cloud features integrated support for contract rates, travel policies, approval processes, baskets and detailed MI, as well as aligning with NDC. Virtual travel assistant, Eva, used by Click teams to find and book travel.
TMC description Click Travel is a modern travel management company reducing the cost and complexity of travel management through online booking. Its team of professionals provide industry-leading customer service and support. Click says its own technology drives savings and improves clients’ travel.
Key personnel Simon McLean Executive chairman Jill Palmer Managing director James McLean Finance and commercial director Vicki Williams Director of customer solutions Chris Vince Director of operations
Main industry sectors of clients Retail, infrastructure, charity, education, public sector, IT, facilities, medical, law, travel, hospitality, telecommunications and training.
Services offered in addition to business travel Dedicated and specialist MICE team.
Number of transactions in 2016 1,574,312 Air 21% • Hotel 32% • Rail 39% Car 1% • MICE 7%
Transactions handled online 97%
13
SALES: £180m HILLGATE TRAVEL
Stephenson House, 75 Hampstead Road, London NW1 2PL • 020 7753 8811
hillgatetravel.com warren.dix@hillgatetravel.com Twitter: @HillgateTravel
UK business travel gross sales 2016 £180m New business 2016 £20m
14
sales@clicktravel.com Twitter: @clicktravel
UK business travel gross sales 2016 £164m New business 2016 £42m
SALES: £164.2m CLICK TRAVEL
Alpha Tower, Suffolk Street, Birmingham B1 1TT 0844 745 2121
clicktravel.com
BUYINGBUSINESSTRAVEL.COM
BBT May/June 2017 87
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