TRAINING & EVENTS CHAMBER BUSINESS TRAINING
The Chamber offers a wide and diverse range of training support for members and non-members alike, all with the aim of enhancing skills, developing knowledge and driving the growth of your business
TRAINING COURSE IN FOCUS: HOOTSUITE MASTERCLASS
Hootsuite is one of the best tools to help you truly manage your online social presence, yet many users and, indeed, businesses, still only scratch the surface of what can be achieved. With over ten million users, Hootsuite has established itself as the
premier tool for managing multiple social media platforms. This hands-on training course has been developed to help delegates
get the most out of this hugely functional resource. Hootsuite is much more than a scheduling tool and offers a wide range of features including content creation, cross platform syndication, template creations and detailed reporting and analysis functionality. The next Hootsuite Masterclass takes place in Nottingham on 29 March.
Become a Skilled Communicator Date:
MARCH 2017 21 March
Location: Chesterfield Making yourself understood and being able to understand others is a powerful foundation for building relationships, getting things done and attracting the support you need.
Time Management Date:
21 March
Location: Derby Do you ever get the feeling you’re just the passenger when it comes to managing time? If so, this one-day course is for you.
Building Stress Resilience in the Workplace Date:
21 March
Location: Nottingham The expectations we place on ourselves and on others seem to be growing. This half-day course will look at the causes of stress in the workplace and how to effectively manage it.
Working Assertively and with Confidence Date:
22 March
Location: Leicester This practical course will leave participants feeling more confident in their ability to make themselves heard in the right way and will also help increase self-esteem.
Total Telesales Date:
22 March
Location: Chesterfield This one-day course is designed to cover all the elements of telephone
selling from cold calling, capitalising on the incoming call, dealing with complaints and winning appointments.
Customer Service Excellence Date:
23 March
Location: Derby This one-day course will cover key areas to ensure the customer experience is a good one.
Google Adwords - Advanced User Date:
24 March
Location: Chesterfield Learn how to further develop effective pay-per-click marketing campaigns and drive the right kind of traffic to your website.
Minute Taking Date:
28 March
Location: Derby This one-day course examines the techniques required to ensure accurate and readable minutes.
Emergency First Aid at Work Date:
28 March
Location: Chesterfield This course will contain a detailed overview of necessary actions to take for a variety of medical emergencies in the absence of a fully-qualified first aider and gives the chance to practice CPR.
How to Write Marketing Materials Date:
30 March
Location: Derby This full-day practical course will help participants to understand and start writing in different styles, whether for website, brochure, packaging, news release or advertising.
A full list of training courses can be found at
www.emc-dnl.co.uk/training or get smart and use the QR code. Or call 0333 320 0333 ext 2153
42 business network March 2017
Boost your workforce with the Skills Bank
Employers are being urged to apply for a share of a new £17m training fund, part-funded by the European Social Fund (ESF).
Sheffield City Region's Skills
Bank aims to provide a one- stop-shop to bridge the productivity gap, drive business growth and boost the region's prosperity. The Skills Bank has a target
of creating 70,000 new private sector jobs over the next ten years and aims to remove barriers to up skilling staff to help companies grow. The Chamber has been
approved to deliver training courses or qualifications to businesses that fall within the Sheffield City Region’s borders. These include Barnsley, Bassetlaw, Bolsover, Chesterfield, Derbyshire Dales, Doncaster, North East Derbyshire, Rotherham and Sheffield. As well as the Chamber’s open course programmes and bespoke
training, it also offers Director Development and Managers Development programmes. Most leaders have the ability to achieve great things. Regardless of your
level of leadership, the Chamber can offer training that will support you on your journey to becoming a great leader - with a great team behind you. New dates for these programmes start this spring, giving you the boost
you need to drive growth and performance, with access to funding of up to 70% towards the cost of the course.
MANAGERS DEVELOPMENT PROGRAMME Starts 25 April This seven-day programme is designed in a modular format for those who are, or aspire to be, managers of others. It is focused on the key topics needed to be effective and efficient within a manager's role – where decisions made often have implications on others, including those in other departments, internal and external customers and partner organisations.
DIRECTOR DEVELOPMENT PROGRAMME Starts 26 April This practical ‘how to’ programme, consisting of six days’ training over a three month period, will help get the best from your business and your employee. If you're a director or senior manager in a company, this programme is designed for you to make a real difference in the ability of your business to consistently achieve objectives. Supporting both directors, senior leaders and management teams, these
two courses will give you the tools you need to make your business thrive and survive.
To find out more about the funding go to
www.sheffieldcityregion.org.uk/skills and call Vicki Thompson on 0115 9578757 ext. 2153 or email
vicki.thompson@
emc-dnl.co.uk
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