headquarters and advanced manufacturers. Oſten these major construction customers are asked to describe the key criteria used to award a bid. Most state that factors such as project cost and bidder’s adherence to state, federal and industry regulations are actually baseline items. Te essential factor that always rises to the top is trust. Can the bidder do the work? How did the bidder perform on previous projects? How does the bidder interact with other professionals on the project? How will the bidder respond to challenges, changes and opportunities? Tese are the typical questions asked in order to gauge trust. Tese are also the critical questions to ask as you evaluate
partners for your drug testing program to maximize the expertise of a Tird Party Administrator (TPA) and other vendors. Of course, choice companies, meet the basic cost and regulatory guidelines. But they also operate with the same values of respect and communication. Tey provide collection site options across the needed geography rather than require that all tests be done in one central location. Many of these collection sites have early morning, evening and weekend hours so that a worker can test on the way to or from work or on the weekend if needed. Tey have an incredible team assigned to our program lead by a team leader. Te team member is fully versed in our specific drug testing policy and is equally proficient with owner-mandated programs that can impose additional test requirements for workers and employers. Oſten workers need to schedule and test within just a few hours’ notice to the team at a remote collection site. Because construction volume is increasing, more workers are going back to work. Tat means one of their first stops is a drug test. Te TPA should work hard to make this an easy task for that worker. Due to the federal and industry guidelines that govern, technology is essential. Te test and result process timeline is quick, confidential and thorough. In most cases, results are known and uploaded to an industry accessible website within 36 hours. And, due to the nature of the program, email is the standard communication tool; however, there are times that a phone conversation is needed. Still, there are periodic times to rise above the daily program activity to meet with partners to share program metrics and connect on any trends within the market and in the drug testing industry at large. A highly functioning TPA and program manager can take drug
testing program accountability and results reporting to a new level. Appreciate the time and energy it takes for each employee to test and each employer to adhere to the drug testing requirements for their workforce. Know that each test maters in order to provide a highly skilled and drug-free worker.
www.datia.org datia focus 15
Quality Connection is a labor-management partnership between the International Brotherhood of Electrical Workers (IBEW) #481 and the Central Indiana Chapter of the National Electrical Contractors Association (NECA). The unique business relationship spans more than 50 years and represents a strong tradition of quality electrical construction, progressive labor negotiations and community service. With an unprecedented com- mitment to workforce training, job safety and worker standards, Quality Connection…Quality Work, Customer Connected. Visit
www.qc-indy.com
Midwest Toxicology Services, LLC (MTS) was founded to provide drug testing and third party administration (TPA) services for compliance with DOT regulations and quality substance abuse testing programs for private industry. MTS takes pride in providing education and guidance to our clients and potential clients to help them implement and manage their substance abuse testing programs correctly, ethically and efficiently. MTS assists corporations and companies across the nation in setting up and managing their drug testing programs. Our corporate office is located in Indianapolis, IN with a secondary location in Lebanon, IN. MTS specializes in providing on-site testing services in several states with our mobile collection units.
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