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PRECOR


Precor’s cloud-based Preva Business Suite provides real-time status updates on CV equipment, telling the operator if the machines are in use or idle, if a service is required, or if an inspection is needed because the machine has not been used for more than 30 minutes in any 72-hour period – suggesting something might be wrong with it. Operators can run reports


showing daily use of equipment, cumulative use, and trends by time. The system also provides essential information about the products, such as serial numbers and lifetime usage data. The cumulative use report, showing


total lifetime use of any machine in the gym, can help operators prolong the life of their kit by swapping stations that are continually used for those in less popular positions: for example, one US gym found end treadmills were used far more than those in the middle of the row. The daily report offers operational


and marketing benefi ts too, says Brent Brooks, VP of networked fi tness at Precor: “Operators can establish a picture of their quiet periods and create targeted campaigns to attract more members during those times, such as corporate members or retired groups. “It can also help inform purchasing


decisions. For example, if 100 per cent of the treadmills are being used during peak times, they could increase the number of units available. Alternatively, they could offer training sessions or challenges on some of the less busy equipment, to encourage usage and variety in their members’ workouts.”


FITNESSEMS


“Those using FitnessEMS have found the repair process is speeded up by 40 per cent, as operators can immediately see when issues are occurring, as well as what’s being done to the correct the problem,” says Rusty Hosea, managing director of marketing and project management at FitnessEMS.


“Also, technicians can learn from previous repair history through complaint/resolution searches.” The cloud-based nature of the system allows FitnessEMS to add


November/December 2013 © Cybertrek 2013


updates and functionality behind the scenes, with no interruption to the operator. A comprehensive maintenance schedule module has recently been added, which includes a real-time checklist for technicians and auto-emailed PDF reporting for managers. An entry-level product with less functionality is available for smaller clubs, personal training studios and apartment complex gyms. “Depending on the health club operation, FitnessEMS can decrease


equipment downtime by 50 per cent. A typical repair lifecycle for a treadmill belt and deck is seven days, but FitnessEMS reduces this to four days or fewer,” says Hosea. “This means fewer members are exposed to broken-down equipment, which is important when around 3 per cent of total attrition is equipment-related. “We also offer materials and advice


to help clubs. Managers may fi nd themselves spending less than fi ve minutes a day on maintenance issues.”


Read Health Club Management online at healthclubmanagement.co.uk/digital 69


Precor’s Preva allows operators to monitor equipment usage by time of day


Real-time status updates alert the operator if a service is required


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