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“Manufacturers might look at lumen output, efficacy, spectral output, colour rendering, colour consistency over lifetime, longevity, ease of installation. But for a designer that’s not quality of light, that’s quality of product or service and it’s that difference that causes so many manufacturers who also offer ‘lighting design services’ to get it so wrong.”


Nike Manchester United Stadium Store, Old Trafford (Pic: Nike). The lighting scheme resulted in a low-energy retail environment – approximately 15W/sqm - which represents a 50% reduction when compared with the energy used by the previous store.


“The immediate answer for some (including a lot of manufacturers) is ‘it’s CRI’ or ‘it’s spectral output’, but that’s not the answer in reality, because there are so many hu- man factors and for me all of the technical data you get from manufacturers are just a pathway to achieving the real quality, which is about people and spaces.”


PNLD is becoming well known for its retail lighting design expertise, so what does Nulty think of how retailers perceive quality of light?


“Quality of light is everything in retail. Retailers don’t necessarily sit down and say I want really good quality of light, they say I want to sell more merchandise and it must look as good as it possibly can. Then they look at their bottom line and think ‘I want that to happen and spend as little as I can because every pound or euro I spend comes off my bottom line and I want as healthy a bottom line as possible’. Retailers are focused on the bottom line and managing their costs, and lighting is one of many tools they use to facilitate that. As a designer, I have to have a completely different mindset when working with retailers – I have to think ‘How can I facilitate this retailer in selling more merchandise by creating a particular


environment?’ Look at the latest fashion retailers, it’s all about the brand, using light or in fact lack of light to create their brand and for you to buy into that lifestyle. It’s all about bottom line! It’s becoming even more important with the explosion in internet retailing. Now anyone can buy a product online so high-street retailing has to ‘decommoditise’ the product. It has to be about buying into a lifestyle or brand ex- perience and lighting is a fantastic medium to facilitate this.”


But do all the lighting manufacturers un- derstand that about the retailers? Nulty has a view: “The manufacturers are generally product driven, asking ‘How do I get my latest fitting into the big supermarkets or fashion retailers’, instead of thinking ‘What environment am I trying to create and how can I achieve that’. That’s why when you walk into some of the stores designed purely by manufacturers, with no lighting designers involved, you will see how flat and dull it can be because they are thinking about the lighting product rather than the people and the space.”


There are lots of discussions going on now about whether LED is ready to be the volume alternative to the incumbent


technologies. Sometimes the answer can be yes, sometimes no. Nulty believes it’s about finding the right solution to the challenge of the brief. PNLD has specified lighting on retail projects with 100% LED. They are one of the practices really embracing LEDs. Nulty explains: “I think there will always be a place for other light sources – LED is getting there but I think when you start using it in environments where quality of light really matters, fashion retailers for instance, this will be the test for LED. Argu- ably, in an office you have a grey carpet and white ceiling where the emphasis on colour rendering can be different than perhaps in a retail environment. In retail, you put the light source under the microscope. I suppose in most applications LED is good enough, but in some higher end environ- ments we need to be super critical of LED because it really does have to compete with other light sources. End users don’t neces- sarily care what the light source is, it’s just another source that emits light, they want to light a wall for instance and for it to look good. Photons are photons, the human eye perceives what it perceives. Actually it’s also about luminaire design, the fixture manufacturers really need help with this.”


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