APPENDICES
SO2 SO3
SO4 SO5 SO6 SO7
SO8
Percentage and total number of business units analysed with respect to risk related to corruption.
Percentage of employees trained in the organisation’s anti-corruption policies and procedures.
Measures taken in response to corruption incidents.
Position on public policies and participation in their development and lobbying activities.
Total value of financial contributions and contributions in kind to political parties or related institutions by country.
Total number of actions for causes related to monopolistic practices and against free competition and their results.
Financial value of significant sanctions and fines and total number of non- monetary fines derived from failure to comply with laws and regulations.
PRODUCT RESPONSIBILITY
PR.a PR.b PR.c PR.d PR.e PR.f PR.g PR1
Management approach. Goals and performance. Policy. Organizational responsibility. Training and awareness-raising. Evaluation and follow-up. Additional contextual information.
Phase of the lifecycle of the products and services which are evaluated for improvement and their impact on customer health and safety and percentage of categories of significant products and services subject to such evaluation procedures.
PR2
Total number of incidents derived from failure to comply with legal regulations of voluntary codes related to the impact of products and services on health and safety during their lifecycle, distributed by type of result for such incidents.
PR3 PR4
PR5 PR6
PR7
PR8 PR9
Types of information about products and services required by current procedures and regulations and percentage of products and services subject to such informative requirements.
Total number of failures to comply with regulations and voluntary codes related to information and labelling of products and services distributed by type of result for such incidents.
Practices with respect to customer satisfaction including results of customer satisfaction surveys.
Programmes for compliance with laws, standards or voluntary codes mentioned in marketing communications including publicity, other promotional activity and sponsorship.
Total number of incidents due to failure to comply with regulations related to marketing communications including publicity, promotion and sponsorship distributed by type of result for such incidents.
Total number of complaints related to respect of privacy and loss of customers’ personal data.
The cost of significant fines generated by the failure to comply with regulations related to the supply and use of the organisation’s products and services.
35 23, 35
Nota 54 54
Nota Nota PAGE
43 43 43 43 43
43, 46 43 45
Not applicable in the absence of detected incidents.
Not detected any behaviour that would suppose monopoly or anti-competitive practices.
There have been no significant fines or penalties for noncompliance of laws and regulations.
COMMENTS
46
46 46 6 46 46
46 46
71 (
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