READER SERVICES SUBSCRIPTIONS
denise gildea +44 (0)1462 471930 CIRCULATION
michael emmerson +44 (0)1462 471932 EDITORIAL TEAM EDITOR
liz terry +44 (0)1462 431385 MANAGING EDITOR
katie barnes +44 (0)1462 471925 NEWSDESK
tom walker +44 (0)1462 471934
peter hayman +44 (0)1462 471938 martin nash +44 (0)1462 471933
NORTH AMERICA EDITOR
peter sargent +1 239 949 3394 ADVERTISING TEAM
PUBLISHER/ADVERTISING SALES astrid ros +44 (0)1462 471911
ADVERTISING SALES julie badrick +44 (0)1462 471919
john challinor +44 (0)1582 607970 jan williams +44 (0)1462 471909
ADVERTISING SALES –
WWW.SPA-KIT.NET stephanie rogers +44 (0)1462 471902
ADVERTISING PRODUCTION ed gallagher +44 (0)1905 20198
SPA RECRUITMENT/TRAINING SALES emma matthews +44 (0)1462 471907
WEB TEAM
WWW.SPA-KIT.NET/ PRODUCT SEARCH ENGINE
Martin Nash +44 (0)1462 471933
SPABUSINESS.COM
michael paramore +44 (0)1462 471926 tim nash +44 (0)1462 471917
dean fox +44 (0)1462 471900 emma harris +44 (0)1462 471921
DESIGN
andy bundy +44 (0)1462 471924 FINANCE
sue davis +44 (0)1395 519398
denise gildea +44 (0)1462 471930 CREDIT CONTROL
rebekah scott +44 (0)1462 733477 spa business Uniting the world of spas
Spa Business subscribers work in all areas of the spa market worldwide. The magazine is available in print, on digital turning pages and as a PDF edition, in addition to a daily website and weekly ezine.
4 Read Spa Business online
spabusiness.com / digital on the cover
We mystery shop New York’s Shibui Spa, which is owned by Robert De Niro (p44)
spa opportunities
Jobs, news and training online and in print updated daily
Jennifer Harbottle
Jennifer Harbottle has been a regular contributor to Spa Business magazine for
the last six years and has established herself as a leading commentator in the industry. Currently based in Australia, she focuses on writing about the Asia-Pacifi c leisure sector.
Andrea Jezovit
Andrea Jezovit, a native Canadian, has written on business, travel and lifestyle for publications such as Canadian Business and Toronto Life. She now lives in the UK and is working towards a Masters in Electronic Publishing. Previously, she was also a managing editor at Leisure Media.
Rhianon Howells
Rhianon Howells was the launch editor of Spa Business and established it as a journal of note. As consulting editor, she is closely involved with its continuing development, while also writing widely on health, fi tness, travel and leisure as a freelance journalist.
Terry
Stevens Dr Terry Stevens is the managing director of UK-based leisure and tourism consultancy
Stevens & Associates. The company specialises in strategic planning, with a focus on changing market trends, especially in the context of health and wellbeing tourism.
T e views expressed in individual articles are those of the author and do not necessarily represent those of the publisher, T e Leisure Media Company Ltd. © Cybertrek Ltd 2011. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of the copyright holder, Cybertrek Ltd. Registered at Stationers’ Hall 30851, Spa Business ISSN 1479-912X is available on annual subscription for UK £28, Europe £38, USA/Canada £28, rest of world £38, from the Leisure Media Company Ltd. Portmill House, Portmill Lane, Hitchin SG5 1DJ, UK. Printed by Mansons. ©Cybertrek 2011 ISSN 1479-912X. Digital edition at
www.spabusiness.com/digital
contributors Wendy
Bosalavage Wendy Bosalavage has 25 year’s experience in the spa, wellness and fi tness industries.
As president of the spa division for design and management fi rm American Leisure, she’s worked on projects such as New York’s Plaza Athenee Hotel Spa and The Spa at Setai Wall Street.
Susie Ellis
Susie Ellis is president of SpaFinder Inc, one of the world’s largest spa media and marketing
companies. A respected analyst of the spa and beauty industries, she serves on NewBeauty magazine’s editorial advisory board and is also a board member of the Global Spa Summit.
FIND
GREAT STAFF FOR YOUR SPA
Spa Opportunities magazine focuses on
recruitment, careers and news and is published every two weeks. It has a daily website showing all the latest jobs and a weekly ezine.
SPA BUSINESS 1 2011 ©Cybertrek 2011
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