This page contains a Flash digital edition of a book.
Billing Option Helps Maintain BUDGET C


ooler temperatures are headed our way and that can mean an increase in electrical usage as home heating systems


are used. Northeast Oklahoma Electric Cooperative members wanting to avoid spikes in their energy bill due to increases in seasonal usage may want to consider the Average Monthly Payment Plan, or Budget Billing, as many know it. Budget Billing keeps a rolling average of the member’s last 12 months of usage, ending large jumps and drops in billed usage from month to month, keeping bills within a closer range. Members that take advantage of this program continue to have


their meters read monthly and can look at their bills to see what the amount owed would have been without Budget Billing. For more information or to apply for Budget Billing, call


the cooperative at 800-256-6405 during normal business hours and speak with a member service representative. ■


This sample shows how the top of a member’s bill would appear on Budget Billing. Note the Actual Due is the amount of the calculated us- age, but the member would only pay the Budget Due amount.


Actual Due Budget Due


221.75 214.00


Winter Rules Begin November 15 P


roviding uninterrupted electric service during periods of severe weather is a priority for Northeast Oklahoma Electric


Cooperative. Rules of the Oklahoma Corporation Commission (OCC) specifi cally address the disconnection of service for resi- dential cooperative members during these times. As winter months approach, the cooperative is required


to provide its membership essential information concerning service disconnection. Following is an explanation of the OCC rules, meant to provide you with an explanation of how the rules may aff ect you. Cooperative bills are mailed in monthly cycles. If a bill is not paid in 20 days, a cut-off notice serves as a reminder to pay the bill or to make arrangements with the cooperative if you are unable to pay the bill in full. If you contact the cooperative, you will be given information


on the following: • A list of public service agencies available to assist eligible persons.


• A deferred payment plan. • T e opportunity to notify the cooperative that a life-threaten- ing situation exists, including supplying proper documenta- tion from a physician.


8 - Northeast Connection


After November 15, if arrangements are not made within


ten (10) days of the cut-off notice being mailed, every eff ort will be made to provide a second notice of disconnect. T e OCC requires this contact be made by telephone, in writing, or in person at least 48 hours prior to the actual disconnect between November 15 and April 15. T e cooperative’s primary delivery for second notices is


United States Postal Service First Class Mail. If no arrange- ments are made after the second contact, the cooperative will disconnect the service. If you are on the list for disconnection, but our employees


have not yet arrived, you may make payment over the phone, on line, or at the PaySite kiosk with a debit or credit card. T e PaySite kiosk also accepts cash. Payment must be received before employees arrive to disconnect the meter or within 10 minutes of their arrival on the premises. Field personnel do not accept any form of payment. Once service has been disconnect- ed, you will be required to pay all past due charges, trip fees and a suffi cient deposit on your account if you do not have one prior to reconnection of service. T e cooperative will work with members who fi nd it helpful


to defer a portion of their bill in months when weather results in higher usage. We urge you to contact the cooperative at 800- 256-6405 if you have a balance considered past due. ■


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100  |  Page 101  |  Page 102  |  Page 103  |  Page 104  |  Page 105  |  Page 106  |  Page 107  |  Page 108  |  Page 109  |  Page 110  |  Page 111  |  Page 112  |  Page 113  |  Page 114  |  Page 115  |  Page 116  |  Page 117  |  Page 118  |  Page 119  |  Page 120  |  Page 121  |  Page 122  |  Page 123  |  Page 124  |  Page 125  |  Page 126  |  Page 127  |  Page 128  |  Page 129  |  Page 130  |  Page 131  |  Page 132  |  Page 133  |  Page 134  |  Page 135  |  Page 136  |  Page 137  |  Page 138  |  Page 139  |  Page 140  |  Page 141  |  Page 142  |  Page 143  |  Page 144  |  Page 145  |  Page 146  |  Page 147  |  Page 148  |  Page 149  |  Page 150  |  Page 151  |  Page 152  |  Page 153  |  Page 154