Business profile
of its major customers. This part of Torrent’s business has grown over the years and recent awards by Network Rail of contracts to maintain and repair its fleet of rail specific portable plant and OTP fleet means that Torrent now has more than 50 mobile fitters servicing and repairing assets at clients' preferred locations, supported by the growing Torrent Trackside depot network.
extensive range of equipment to Network Rail and all the major rail renewals and projects contractors, together with London Underground’s contractors. Continual investment gives Torrent
Trackside the most modern, top quality and well-maintained fleet of rail portable plant in the market today. And given the steady rise in demand, nobody understands it better than the Torrent personnel who maintain and operate the equipment throughout the year. The company's Operator Plant Hire Service provides a number of benefits over traditional plant hire practices and its customers have seen significant improvement in productivity and cost savings.
Trackside lighting Trackside lighting is a core activity available from all depots, either to hire or on a contract basis where Torrent’s staff install and operate the equipment. Lighting suitable for a wide range of site conditions is available including traditional Linklites through to high- powered Tower lights and specialist tunnel lighting with many of the contracts semi-permanent installations. The lighting teams are led by Lighting
supervisors who plan and deliver the job for the client, their experience gained over many years enables Torrent to design a lighting solution tailored specifically to the client’s operational and cost requirements.
IT Torrent is proud of the IT systems it has developed to provide real-time information on every plant item within its fleet. This includes service histories, test certification and a wide range of flexible reports available online for customers where they can interrogate their own specific records to identify plant on hire, location and certification status, together with a range of financial reports. Customers find this facility beneficial as they can verify what equipment is on hire and carry out regular site checks to ensure plant remains in use.
Third party maintenance and repair Torrent prides itself on maintaining its own assets to the highest standards. Because of this expertise customers asked if Torrent could service and repair their own equipment. Torrent now provides asset management, maintenance, repair and product certification services to some
Not just 9 to 5 plant hire Staying on track 24 hours a day, 365 days a year... that's the objective of the people who run the rail industry. Many companies talk about 24/7 cover but Torrent supports the aims of the rail industry by working all hours too, on both Network Rail and London Underground infrastructure. Torrent promotes this service via its dedicated 0845 7697168 number highlighted on all its documents, literature and sales aids. This line is continually manned and offers a quick response on a local basis. In an industry where any down time can create major delays, high quality plant and a dedicated rapid response service are of paramount importance.
New website Torrent’s portfolio can be viewed on its website at
www.torrent.co.uk. This information is also available on CD and in brochure format. All formats include product weights, noise levels, fuel consumption and other important operational criteria.
A new website is currently under development and will be live before the end of the year. This development will give customers increased reporting capability and will share the new corporate rebrand of Torrent Trackside and its parent company Vp.
Experienced management team The senior management team consists of David McNair, managing director; Leigh Webb, sales and operations director; Andy Ellis, Network Rail contracts director; Darren Smith, commercial manager; Mark Farnsworth compliance manager; and Lisa Freeman, financial controller. Torrent’s new senior management structure has been formed to focus on business growth and customer satisfaction. The company is well- positioned to supply a full service offering for rail portable plant and, with the financial strength of Vp behind the company, it looks forward to the new challenges ahead.
Contact 0845 7697168 Website:
www.torrent.co.uk
July/August 2013 Page 109
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