8 2012 Performance Highlights Be Customer-Focused On average

longer branch hours than Canadian peers¹

45% 1

As at Q4/12 which ended on October 31, 2012. Canadian Peers – includes other 4 big banks (RY, BNS, BMO and CM).

43,000

Canadians supported through TD Helps financing

Be an Environmental Leader Paper sheets/employee

22 million 2,400

customers 2011 Over Days of

branches and stores across North America

training per employee

2011 2012 3.14 4.15 6,000

Members in diversity networks 140 networking events

Strengthen Our Communities 2,300 2011 2012 GHG emissions/employee 487 320 2011 2012

corporate lending transactions reviewed under TD’s Environmental and Social Risk process.

hectares of critical forest habitat protected by TD Forests

1.2 million

children participated in a TD reading program

$2.6 billion Amount TD

financed for clean energy projects

In excess of US$450 million

contributed to community development investment programs

TD 2012 Corporate Responsibility Report

TD volunteers taught money skills in 2012

2012

Build an Extraordinary Workplace 4.16

Employee Engagement Index

4.18

3.14 3.08

8,357

8,034

40,000+

trees planted during TD Tree Days