51 Waste

Reducing our waste is an important and highly visible indication of TD’s commitment to reduce our environmental footprint. Our waste streams include:

• Paper-based waste;

• Non-paper waste (including recyclables, compostable material and waste disposed of at landfill); and

• Electronic waste.

Company-wide recycling programs for paper-based waste and electronic waste have been in place since 2008. It’s been challenging to implement a similar approach to waste, due to the patchwork of state and provincial programs, our acquisition of many new facilities and a variety of landlord and tenant arrangements.

We currently recycle 56% of our combined paper and non-paper waste at approximately 87% of our facilities. In 2013, we will continue efforts to mitigate landlord and municipal constraints in order to expand our comprehensive recycling program.

Paper Waste TD’s paper waste streams consist of:

• Paper-based material from TD’s business operations, such as office paper and out-of-date commercial print material; and

• Business forms and materials that are retained for storage and ultimately disposed of.

Thirty per cent of our office-based paper waste stream is disposed of through our participation in the Boise®

Closed Loop System™, a paper recycling

program that diverts paper waste from landfills and reuses it in the production of recycled office paper. This initiative diverts 1,500 metric tonnes of our office paper waste from landfill every year. The remainder is disposed of through our waste program.

+ Detailed Environmental Performance (PDF) 2010 2011 How Are We Doing So Far?

• In 2010, we purchased 14,275 metric tonnes of paper. In 2012 we were able to achieve a 4% reduction. Despite the low result, we are confident that 20% for 2015 is still a goal that we can meet, but it will require systemic changes across our business.

• In 2012 we began to measure all four types of paper that we purchase. Previously we had been tracking only office paper.

2012 Electronic Waste (E-Waste)

E-waste includes obsolete computers, printers, phones and other electronic equipment. In keeping with our zero waste policy for e-waste, 100% of our e-waste is diverted from landfill. In 2012, 95% of our e-waste was refurbished and 5% was broken down for recycling. Through an innovative program with our computer recycling vendor, used equipment is refurbished and resold, and the proceeds are donated to charity.

Paper

Reducing paper is a win for the environment, a win for our customers and a win for our business. We are committed to finding effective ways to provide customers with information while minimizing paper. By raising awareness of the responsible use of paper, we also support sustainable forest management certification programs.

Office Paper (Sheets) per Employee OUR

COMMITMENT: Reduce our paper usage by

20% by 2015

(relative to a 2010 baseline)

Be an Environmental Leader

TD 2012 Corporate Responsibility Report

8,557

8,357

8,034