88

Sector Supplement Financial Services

FS 1 Policies with specific environmental and social components applied to business lines. F Environment Policy;

Responsible Financing (p53); Flexible Work Options Diversity Governance Responsible Procurement Policy Summary (PDF)

FS 2 FS 3

FS 4 FS 5

FS 6 FS 7

FS 8 FS 9 FS 10 FS 11 FS 12 FS 13 FS 14 Procedures for assessing and screening environmental and social risks in business lines.

Processes for monitoring clients’ implementation of and compliance with environmental and social requirements included in agreements or transactions.

Process(es) for improving staff competency to implement the environmental and social policies and procedures as applied to business lines.

Interactions with clients/investees/business partners regarding environmental and social risks and opportunities. Percentage of the portfolio for business lines by specific region, size (e.g. micro/SME/large) and by sector.

Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose.

Monetary value of products and services designed to deliver a specific environmental benefit for each business line broken down by purpose.

Coverage and frequency of audits to assess implementation of environmental and social policies and risk assessment procedures.

Percentage and number of companies held in the institution’s portfolio with which the reporting organization has interacted on environmental or social issues.

Percentage of assets subject to positive and negative environmental or social screening.

Voting polic(ies) applied to environmental or social issues for shares over which the reporting organization holds the right to vote shares or advises on voting.

Access points in low-populated or economically disadvantaged areas by type. Initiatives to improve access to financial services for disadvantaged people.

F F

F F

NR NR

P F NR F NR F F Access to Banking; Supporting Economic Development in the U.S. (p67 and 70)

Taking the Fear Out of Finance (p16); Access to Banking;

Supporting Economic Development in the U.S. (p67 and 70); Building Diversity into TD’s DNA (p22)

FS 15 Policies for the fair design and sale of financial products and services. F

Responsible Sales and Marketing (p32); Product Information Voluntary and Public Codes of Commitment

TD 2012 Corporate Responsibility Report Emerging Risk – Carbon and Water (p55) Clean Energy (p58) Environment Policy (PDF);

TDAM Sustainable Investing Policy (PDF) London Benchmarking Group Review (PDF)

TD’s Environmental and Social Credit Risk Process TD’s Environmental and Social Credit Risk Process

TD’s Environmental and Social Credit Risk Process Diversity Governance

Diversity and Inclusion employee networks and training (p23)

Green Options for Customers (p57) List of Stakeholder Groups and Discussion Topics (PDF)