43 2012 Scorecard

Material Topic Area GHG

Operational Footprint

Emissions Goal Be carbon-neutral. Reduce GHG emissions by 1 tonne CO2 e

per employee by 2015, relative to our 2008 baseline.

Energy Use

At least 20% of emissions from electricity will be offset with renewable energy credits.

At least 50% of carbon offsets Efficiency will be

developed through impact investing projects. Develop Green Building Standards.

Rating Planned Activities for 2013 • Maintain carbon neutrality as TD continues to grow.

• Set specific targets for reducing energy use and employee business travel.

• Implement improved reporting, increase availability and use of virtual meeting technology.

• Impose travel cost reduction targets on business units.

• In 2011, 45% of emissions from our electricity demand were offset with renewable energy credits.

• In 2013, we will increase the target from 20 to 40% and refresh our renewable and carbon offset contracts.

• Continue into 2013.

• Continue to apply Green Building standards to new and renovated spaces in 2013.

• Virtualize 70% of all new servers and achieve greater storage efficiency to save 216 million kWh by 2015.

• Implement a printer reduction program to save 3 million kWh per year.

• Improve technology to encourage video-conferencing to reduce business travel.

Waste

Create targets to improve recycling rate of non-paper waste in U.S. above 58%.

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• Work with facilities service providers, landlords and local waste companies to increase the number of properties included in our waste reporting.

• Set North American targets for waste reduction. • Raise awareness among employees to increase recycling behaviours.

Divert 100% of electronic waste from landfill. Paper

Reduce paper by 20% by 2015 relative to a 2010 baseline.

Maintain a minimum 30% post-consumer content for office paper procurement.

• Continue into 2013. • Continue into 2013.

• Develop a standard and target for post-consumer content for statements and envelopes, commercial print and business forms.

• Develop a target for use of certified paper in all paper types used by TD.

» » » » » Did not meet Made progress

Be an Environmental Leader

Fully achieved » More detail

2012 Business Highlights

• Continued external recognition of TD’s environmental programs through awards and rankings across North America.

• The launch of the TD Forests program focused on reducing paper at TD and growing the area of protected forested habitat across North America.

• Continued implementation of our green building program through the opening of our second net-zero-energy branch, the unveiling of the TD Living Roof atop our flagship branch in Toronto, Ontario, and more than 70 LEED certified facilities.

• Marked success in encouraging customers to switch to paperless statements; over two million accounts transferred in one year.

2012 Challenges

• Meeting our carbon reduction and paper reduction goals as our business continues to grow.

• Managing the environmental risks and related social risks in our energy financing business in the face of political uncertainty and a wide range of stakeholder perspectives.

• Understanding the nature and significance of potential impacts relating to climate change and the mitigation measures required.

• Increasing the depth of employee engagement in the face of business pressures and competing interests.

TD 2012 Corporate Responsibility Report