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Building Diversity Into TD’s Cultural DNA

Global interconnections. Changing demographics. Acceptance of difference.

This is the world where we operate. In this environment, diversity isn’t simply a good thing; for TD it’s a business imperative and a material issue. It’s how we can make all our customers feel welcome and valued; attract and retain top employees from the widest possible talent pool; and gain a richer range of experience, thinking and ideas to strengthen our business now and in the future.

Our diversity initiatives are interconnected: They focus on our employees, our customers and the communities we serve.

Diversity isn’t about checking boxes and meeting quotas. No one wants to be a token representative – and in a performance culture like ours, no one should be. We aim to be inclusive, to create a workplace where all employees are hired and promoted on merit, where they feel comfortable being their authentic selves and where they have equal opportunities to fulfill their potential.

We want to create an environment where customers, too, feel comfortable and valued for who they are. Through sponsorships, contributions and participation in diverse communities, we demonstrate our commitment to inclusion and celebrating difference.

How are we doing?

A lot has changed in the last seven years. In the TD 2012 Canadian employment equity survey, more visible minorities, people with disabilities and Aboriginal Peoples participated and self-identified than ever before. While we still have a long way to go, it’s clear that employees feel more comfortable sharing their identity. It confirms that diversity and inclusion are a growing part of TD’s cultural DNA.

TD 2012 Corporate Responsibility Report