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CORPORATE RESPONSIBILITY PRIORITIES:
• To treat customers fairly, and provide support in tough times
• To be the Bank of Choice for diverse communities
TD Canada Trust named Highest in Customer Satisfaction
among the Big Five Retail Banks for the seventh year in a row.1
1
TD Canada Trust ranks “Highest in customer satisfaction among the Big Five Retail Banks” in a study that looked at seven major drivers of customer satisfaction. ING Direct Canada received the highest numerical score among the mid-size retail banks in the proprietary J.D. Power and Associates 2012 Canadian Retail Banking Customer Satisfaction StudySM
and fielding was completed in two waves between February and May 2012. Visit jdpower.com TD 2012 Corporate Responsibility Report . Study based on 11,764 total responses. Proprietary study results are based on experiences and perceptions of consumers,
TD Bank, America’s Most Convenient Bank,®
grows branch network
opening its 1,300th store; U.S. Personal and Commercial Banking has the 11th largest branch network in the U.S.
offering financing options to help individuals regain control of
their finances.
TD Helps supports 43,000
Canadians