40 Health and safety (H&S)

The health and safety of TD employees wherever they work are paramount, and we have an excellent health and safety record. Our health and safety initiatives include best-practice ergonomic standards in design and refurbishments; training, including mandatory courses for all managers and H&S representatives; and a dedicated intranet resource with information on a range of health topics.

• In Canada we saw a slight year-over-year decline in minor injuries and days absent and a very slight increase in disabling injuries. These numbers are in line with the average of the last five years. Disabling injuries are primarily related to slips, trips and falls and are often connected to weather conditions.

• In the U.S. we saw an increase in cases requiring medical treatment. A top cause was slips, trips and falls. We conducted an audit and have put actions in place to reduce the number of these incidents.

» 2012 Health and Safety Performance

Supporting work/life flexibility To be engaged at work, employees need to be able to balance their business obligations with family and other demands on their personal time. TD offers a range of flexible work options that allow managers and employees to develop workable solutions.

+ Summary of flexible work options

Personal performance and career development Employees tell us that part of feeling engaged is having the opportunity to learn new skills and develop to their full potential. Employees and their managers meet twice yearly to discuss the employee’s strengths, needs and aspirations in formal performance and development reviews. We encourage employees to take ownership of their careers and offer help in the form of a broad range of tools and support, including:

• An online Learning Management System; • A comprehensive catalogue of developmental activity ideas linked to learning maps; • Tuition reimbursement programs; and • Group and individual mentoring programs.

Average Hours of Training per Employee Category

2012

Average hours of training per executive4

Average hours of training per People Manager5

Average hours of training per individual contributor6

14.06 23.89 24.52 Canada1 20113 13.99 23.29 27.89 20123 17.73 43.85 52.23 U.S. 2

2011 –

– – 4 5 2

TD’s Global Spend on Training and Development1

TD’s investment in training (in millions of dollars)

Amount employees received through TD’s Tuition Assistance for external learning (in millions of dollars)

Investment per employee

TD’s investment in training (in dollars)

Average number of days of training4

Head count $945 4.15 2012 $82.0 $27.1 20112

FlexWorkPlace: Giving Employees Options

Build an Extraordinary Workplace

1 20103 $79.0 $19.5 $73.9 $13.6 2

Includes the courses available through TD’s Learning Management System as well as external courses, certificates and accreditations.

2010 excludes The South Financial Group as the data is not available and cannot be estimated.

3

Full-time equivalent

$1,045 4.59 HC FTE FTE 4 $949 $1,045 $1,047 3.14 3.35 5.81 1

TD General Insurance and TD Auto Finance (Canada) are excluded as the data is not available and cannot be reasonably estimated.

TD Auto Finance (U.S.) is excluded as the data is not available and cannot be reasonably estimated.

3

2011 was the first year of reporting Canadian training hours by employee category; 2012 was the first year of reporting U.S. training hours by employee category.

Executive includes TD job levels Assistant Vice President and above.

People Manager includes an employee who has one or more direct reports.

6

Individual contributor includes an employee who does not have any direct reports.

We have transitioned to using employee head count (rather than FTE) to adopt a consistent definition of employee population across all performance indicators in the Corporate Responsibility Report. For comparability, 2012 and 2011 data are provided in both FTE and head count.

An average day is considered 8 hours for U.S. employees and 7.5 for all other employees.

TD 2012 Corporate Responsibility Report