84 LA 7

Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region and by gender.

F

The majority of disabling injuries within the financial services industry are a result of slips or falls on icy surfaces or due to tripping on a loose cord or irregular carpeting. The difference in relative numbers of employee days absent in Canada and the U.S. is a function of different reporting requirements in each country. In Canada, the requirement is to report accidents, such as slips, trips and falls. In the U.S., all health insurance claims must be reported, which inevitably includes a broader category of incidents and illnesses.

Workplace Accident Statistics: Canada1 Minor injuries2 Disabling injuries3

Employee days absent beyond day of injury 1

3

2011 199

(0.38%) 73

(0.14%) 430

2010 216

(0.43%) 62

(0.12%) 618

2009 199

(0.42%) 79

(0.16%) 323

Latest data available. The 2012 data will be reported to the Canadian federal government in spring 2013. Figures in parentheses indicate accident statistics as a percentage of the Canadian employee population as at the end of the year. 2 Injuries that are treatable in the workplace, with no time lost beyond the day of injury.

Injuries that result in lost time in the workplace on any day following the injury. For each of the years shown, there were no workplace fatalities or disabling injuries that resulted in permanent loss or loss of use of a body part or function.

LA 8

Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases.

F Claims Filed Through Workers’ Compensation: U.S.1 Medical/report only2 Indemnity claim3

Employee days absent beyond day of injury 1

2011 690

(2.63%) 95

(0.36%) 5,754

2010 605

(2.55%) 85

(0.35%) 6,505

2009 682

(3.06%) 61

(0.27%) 4,758

Latest data available. The 2012 data will be reported to the U.S. federal government in spring 2013. Figures in parentheses indicate accident statistics as a percentage of the U.S. employee population as at the end of the year.

2 Workers’ compensation claims below $2,500 or any claim that requires no payment or activity other than generating a report. 3 Workers’ compensation claims greater than $2,500 and indemnity-paid claims.

Some of our initiatives include: • Best-practice ergonomic standards, which are applied to branch and building design and refurbishments; • Tools to support employees working away from a typical office environment; • A comprehensive H&S training program, including mandatory courses for all managers and H&S representatives; and

• A dedicated intranet resource with information on a range of health issues and communicable diseases, such as malaria and tuberculosis.

LA 9 LA 10 LA 11 LA 12 LA 13 LA 14 LA 15 Health and safety topics covered in formal agreements with trade unions.

Average hours of training per year per employee by gender, and by employee category.

Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.

Percentage of employees receiving regular performance and career development reviews, by gender.

Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity.

Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation.

Return to work and retention rates after parental leave, by gender.

NR F

F NR P NR NR

Areas of Focus (p37) Board Diversity (p25)

Personal Performance and Career Development (p40)

Personal Performance and Career Development (p40) Developing Leaders TD’s Approach to Job Loss

TD 2012 Corporate Responsibility Report