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43 2012 Scorecard


Material Topic Area GHG


Operational Footprint


Emissions Goal Be carbon-neutral. Reduce GHG emissions by 1 tonne CO2 e


per employee by 2015, relative to our 2008 baseline.


Energy Use


At least 20% of emissions from electricity will be offset with renewable energy credits.


At least 50% of carbon offsets Efficiency will be


developed through impact investing projects. Develop Green Building Standards.


Rating Planned Activities for 2013 • Maintain carbon neutrality as TD continues to grow.


• Set specific targets for reducing energy use and employee business travel.


• Implement improved reporting, increase availability and use of virtual meeting technology.


• Impose travel cost reduction targets on business units.


• In 2011, 45% of emissions from our electricity demand were offset with renewable energy credits.


• In 2013, we will increase the target from 20 to 40% and refresh our renewable and carbon offset contracts.


• Continue into 2013.


• Continue to apply Green Building standards to new and renovated spaces in 2013.


• Virtualize 70% of all new servers and achieve greater storage efficiency to save 216 million kWh by 2015.


• Implement a printer reduction program to save 3 million kWh per year.


• Improve technology to encourage video-conferencing to reduce business travel.


Waste


Create targets to improve recycling rate of non-paper waste in U.S. above 58%.


»


• Work with facilities service providers, landlords and local waste companies to increase the number of properties included in our waste reporting.


• Set North American targets for waste reduction. • Raise awareness among employees to increase recycling behaviours.


Divert 100% of electronic waste from landfill. Paper


Reduce paper by 20% by 2015 relative to a 2010 baseline.


Maintain a minimum 30% post-consumer content for office paper procurement.


• Continue into 2013. • Continue into 2013.


• Develop a standard and target for post-consumer content for statements and envelopes, commercial print and business forms.


• Develop a target for use of certified paper in all paper types used by TD.


» » » » » Did not meet Made progress


Be an Environmental Leader


Fully achieved » More detail


2012 Business Highlights


• Continued external recognition of TD’s environmental programs through awards and rankings across North America.


• The launch of the TD Forests program focused on reducing paper at TD and growing the area of protected forested habitat across North America.


• Continued implementation of our green building program through the opening of our second net-zero-energy branch, the unveiling of the TD Living Roof atop our flagship branch in Toronto, Ontario, and more than 70 LEED certified facilities.


• Marked success in encouraging customers to switch to paperless statements; over two million accounts transferred in one year.


2012 Challenges


• Meeting our carbon reduction and paper reduction goals as our business continues to grow.


• Managing the environmental risks and related social risks in our energy financing business in the face of political uncertainty and a wide range of stakeholder perspectives.


• Understanding the nature and significance of potential impacts relating to climate change and the mitigation measures required.


• Increasing the depth of employee engagement in the face of business pressures and competing interests.


TD 2012 Corporate Responsibility Report


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