This page contains a Flash digital edition of a book.
Northfork Sparks & Flashes Supplement to Oklahoma Living 13 Jan. CONTENTS


PAGE 2 Maintain Your New Exercise Equipment so it is


Ready When You Are


PAGE 3


Cold Weather, Warm Meals


PAGE 4


Go Go Geo Video Challenge for Area Students


Exceeding Expectations Every Day


by Scott Copeland NFEC General Manager


“Exceeds expectations.” Young children always comb their grade-school report cards for EEs, which used to signify they had attained the coveted “exceeds expectations” rating in aspects of school life that couldn’t be assigned a let- ter grade.


As they grow up, EEs hopefully turn into As and Bs. Yet I don’t think any of them loose that desire to exceed expectations.


At Northfork Electric, we also strive for EEs, every single day. We don’t want to do what you only expect us to do – pro- vide you with affordable, safe, and reliable electric service. We want to go farther and do better, from providing superior member service to offering programs that help you save time and money.


NFEC line workers provide the public face of our mission


to exceed expectations. They routinely work in rough weath- er and put in long hours. But they do it gladly, because they care about doing an exceptional job for you. However, we have many people behind the scenes who also make our NFEC the best it can be. Our engineers continu- ally explore new technologies to improve service reliability. Our finance department works to make bill pay easier and more convenient. Our con- sumer services representatives want to make sure you have a positive and satisfying expe- rience when you call our office for help.


Through the


Co-op Con- nections Card program, you can enjoy the


advantages of cooperative membership.


And because we’re a


cooperative, we have a special responsibility to support the communities we serve and exceed expectations there, too. That means we aim to improve the quality of life by helping our neighbors through our Co- op Family Christmas program. Whether it’s a power out-


age or energy audit, a billing question or community event, we’re working hard to achieve those EEs from you every day.


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