Access the Global Intranet:
http://global.weirintranet.com PEOPLE A day in the life…
Arran Nelson Weir Minerals Service Engineer
Background • Time served mechanical engineer with a HND in Mechanical Engineering
• Seven years experience in the quarrying and mining industries
• Responsible for key service agreements with Sibelco, Aggregate Industries, UK Coal and Tarmac
The day’s events Arran sets off at 6.00am and drives 100 miles to King’s Lynn, where our major Sibelco customer runs one of the most successful industrial sand processing plants in the UK. The plant is a leading supplier to the glass plates and bottle industry. It runs 7 days a week for 24 hours a day. Reliability of their Weir equipment is key to its operational success. They have three main sites across the UK:
King’s Lynn, North Park and Leighton Buzzard. Arran is responsible for delivering the service agreements to all these sites. Having arrived at site for around 8.00am, Arran
completes safety documentation and completes a brief review on the performance of the Weir products with the maintenance supervisor. This dictates Arran’s activity for the day: Carrying out a “Health Check” on all pumps
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on site by performing condition monitoring which includes vibration, temperature and gland checks. Visual inspection and operation checks of
Isogate valves to ensure they are operating correctly.
Inputting data into the new PDA service
software to log his contract service visits and readings so that reliable data is collected and constructive decisions can be made for future “fi tness visits” the next time the plant is stopped. These checks take Arran approximately six hours and involve working in diffi cult conditions. Temperatures can be as low as -10 so the right health and safety equipment is essential. Weir products are also located all across the site, with some products being located at the bottom of the quarry, requiring a 4x4 vehicle to access them.
The product data is loaded into the system
and Arran reviews requirements with the Sibelco team on site during his visit. As the day progresses, Arran carries out his service schedule whilst arranging further customer visits with other sites and providing technical support on the telephone to help other customers resolve any issues that may have arisen during the day.
John McColl from Sibelco and Arran on site He fi nishes a meeting with his site contact
with whom he has developed a strong partnership.
Leaving the site around 3.00pm, a 120 mile drive takes Arran to another Sibelco site where he will undertake a “fi tness visit” for the same national service contract. His verdict after another day? “I love the satisfaction I get from working close to our customers to solve their problems on site. For instance I recently had a customer calling me for an urgent repair because his main feed pump was down at a cost of £10,000 per hour to the plant. It was a challenge to get the pump operating again as quickly as possible – not to mention stressful at times - but I loved every minute of it, especially when the problem was solved and the customer was very satisfi ed with our service.”
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