Final Documents, which may include electronic airline ticket numbers when applicable, are sent by first class mail upon receipt of final payment. They include joining instructions, ship information, hotel lists, reading list, clothing suggestions, tour or cruise itinerary, luggage tags, and other pertinent information. We recommend overnight mailing service for any reservation that is made within 30 days of the cruise or tour departure date to ensure timely delivery. The additional expense will be added to your cruise or tour cost and must be included in your final payment.
The cost of Tauck’s Cruise Protection is as follows: $550 per person – Latin America / Galápagos Cruises $750 per person – Antarctica Cruise
Tauck’s optional Guest or Cruise Protection must be requested at time of booking and fee must be included in initial payment. Cost is not refundable under any circumstances. Reimbursements will be made according to original method of payment. The amount of any refund shall be reduced by any recoveries obtained by you from any third parties. Tauck’s protection products are not available to residents of Puerto Rico. Travel agent commissions are not covered under these products.
Should you have to cancel your land journey for any reason, up to the day before departure, a non-refundable Guest Protection fee, listed below, reduces all cancellation fees outlined (except in extreme circumstances*), provided we are notified of cancellation before your tour departs. The cost is as follows:
$195 per person – Costa Rica Land Tours $345 per person – Turkey Tour $520 per person – Australia / New Zealand Tours $550 per person – Africa, Israel & Egypt/Jordan Tours $550 per person – Most Asia Tours $550 per person – South America Land Tours $610 per person – India Tours
In addition, this plan provides comprehensive travelers’ insurance and 24-hour emergency assistance. Coverage for the following elements is administered by BerkelyCare, Ltd. and is subject to the terms, conditions and exclusions of the policy:
Airfare Protection – Should you need to cancel or interrupt your tour for covered reasons, airfares and air penalties are covered up to the original airfare cost.
Medical Protection – Reimbursement for covered medical expenses incurred in the event you become injured or ill during your trip (including pre-existing conditions if purchased at time of deposit).
Luggage Protection – Reimbursement for delayed, lost, stolen or damaged luggage.
The above is a summary of the plan. Please refer to the Description of Coverage pamphlet provided with written confirmation of your reservation for the complete details of the policy terms, limitations and exclusions applicable to Section II of the plan. The coverages and services provided under Section II were arranged with BerkelyCare on behalf of Stonebridge Casualty Insurance Company, under policy number MZ0911071H0001A for cruises and MZ0911071H0000A for land journeys.
*Extreme Circumstances: In the event of an act of God, war (whether declared or undeclared), terrorism, accident, natural disaster, outbreak of disease, or other event or circumstance beyond our control that contributes to or results in cancellation rates above our historical cancellation rates in the absence of such event or occurrence, Tauck reserves the right to issue a credit to you in lieu of a money-back refund, applicable to a future Tauck journey.
If You Have To Cancel
Cancellation Fees – Regardless of reason, cancellations result in costly charges from travel and hotel providers covering penalties and fees incurred by canceling confirmed bookings. Therefore, the fees listed herein will apply.
Guests choosing to purchase Tauck’s Guest or Cruise Protection will incur cancellation penalties per person as follows:
Land Journeys Guests choosing to purchase Tauck’s Guest Protection will incur Loss of Guest Protection Fee, per person
Cruises Guests choosing to purchase Tauck’s Cruise Protection will incur cancellation penalties as follows:
60 days or more before departure Loss of Cruise Protection fee per person
Under Tauck’s all-inclusive Cruise Protection, you can cancel your cruise for any covered reason up to the day before departure and receive a money-back refund (except in Extreme Circumstances*) on the cruise cost, based on your original method of payment. The following conditions apply:
Section I – Cancellation for Non-Covered Reasons: Should you have to cancel your cruise for any reason, Tauck’s Cruise Protection reduces the regular cancellation fees outlined herein, provided we are notified of cancellation before your cruise departs. Section I is provided by Tauck.
Section II – Cancellation for Covered Reasons: Travel Insurance and Services – Should you have to cancel your cruise due to illness, injury, death or other covered reason, cancellation or airline penalties not refunded by Tauck would be reimbursable under Section II of the plan. The plan provides 24-hour emergency assistance services as well as:
Airfare Protection – Should you need to cancel or interrupt your Tauck cruise for covered reasons, airfares and air penalties are covered.
Medical Protection – Reimbursement for covered medical expenses incurred in the event you become injured or ill during your cruise (including pre-existing conditions if purchased at time of booking).
Luggage Protection – Reimbursement for delayed, lost, stolen or damaged luggage.
59–30 days before departure Loss of 25% of cost of cruise per person, not including air (if applicable), plus loss of Cruise Protection fee
29–1 day before departure Loss of 50% of cost of cruise per person, not including air (if applicable), plus loss of Cruise Protection fee
Guests choosing not to purchase Tauck’s Guest or Cruise Protection will incur cancellation penalties as follows:
Land Tours 60 days or more before departure $350 per person – Costa Rica Land Tours $600 per person – Africa, Israel & Turkey Tours $600 per person – Australia / NZ & most Asia Tours $700 per person – Egypt and Jordan Tour $700 per person – South America Land Tours $1000 per person – India Tours
59–8 days before departure $600 per person – Costa Rica Land Tours $900 per person – Turkey Tour $1250 per person – Africa / Israel Tours $1250 per person – Australia / NZ & most Asia Tours $1400 per person – Egypt and Jordan Tour $1500 per person – India Tours
59–30 days before departure $1400 per person – South America Land Tours
29–1 days before departure $2000 per person – South America Land Tours
Call your travel agent or Tauck at 877-519-1035
7–1 days before departure $900 per person – Costa Rica Land Tours $1500 per person – Turkey Tour $2000 per person – Africa / Israel Tours $2000 per person – Australia / NZ & most Asia Tours $2000 per person – Egypt and Jordan Tour $2000 per person – India Tours
Cruises 60 days or more before departure $1100 per person – Most Latin America Cruises $1700 per person – Antarctica Cruise
59–30 days before departure Loss of 50% of cost of cruise, not including air (if applicable) per person
29–1 day before departure Loss of 100% of cost of cruise, not including air (if applicable) per person
Time of cancellation will be when notice is received in our Norwalk, CT office.
In the event of an unforeseen circumstance beyond our control, Tauck reserves the right to amend the Guest or Cruise Protection and cancellation terms outlined herein.
Tour Interruption Fees – If you have to interrupt your tour or cruise en route, you may be entitled to a refund for the unused land portion if it exceeds 24 hours; certain restrictions apply. Such refunds are based upon the number of overnights missed less a fee of $40 per person per day for unused transportation and other fixed expenses.
Partial Room Cancellation – A person who cancels or leaves a tour or cruise while a roommate remains constitutes a cancellation of one type of accommodation and rebooking of another type of accommodation. The price charged the remaining person is the new, higher price for the new accommodation.
Special thanks for photography provided by: Leslie Sheppard-Conroy, Daleen Case, Ronald Clauss, Joseph Valentine, Karen Kotcher, Kimanh Nguyen, Nancy Fitzgerald, Sandra Mascorro, Glenn Asakawa, Kathryn Menteer, Jennifer Steeves, Michael Greenberg, Amy Ilescu, Robert Lapin, Neil Lawner, Darci McClure, Jeff Monner, Lee Milovich, Robert Tuccio, Hal Urban, Rueven Rudich, Dick Fotoples, Cynthia Daniel, Naren Sodha, Susan Lee, Lexie Cook, Catherine Koo, John Sanders, Jerry Miller, Cynthia Son, Judith McAllister, Ira Spector, Ralph Patterson, Miriam Roos, Katherine Ewing, Anne Supina, Susan Sauchelli, Robyn Cardone, Elizabeth O’Brien, Ronald Smith, Wade Monk, Eleanor Ledoux, Marjorie Hanson, William Bishoff, Holly Hyman, Arnold Gacusan, Julie Herodes, Jerry Michael, Sophie Katon, Sam Warsoff, Anita Sherbanee, Robert Nessel, Martin Seinfeld, Steven S. Yang, Mary Beth Grinnan, Janice Haywood, Son Nguyen, Melvin Filler, Brenda L. Malarkey, Reynolds Young, Robert B. Gollance, Eileen Kopelman, Stephen M. Reilly, Terry L. Clark, Dorothy Hazen, Marshall Faintich, Roger Watherburn-Baker, Harold Saunders, Diane Straka, Gwen Hauser, Karen Caldabaugh, Lisa Warren & Bob Cantlay, Peter & Chase Guttman, David Seldon / Julie Pace, Jim Engelbrecht, Beth Abrahams, Edward Staines, Wilderness Safaris, Compagnie Des Iles du Ponant / Francois Lefebvre / Mathiew Gesta, Jordan Tourism Board, Metropolitan Touring, Marlborough Travel, Embratur, Justin Smith, Chris Morin, Rob & Marilyn Miller, Chuck Tauck, Peter Tauck, Carla Weston, Joemy Wilson, Rick Rand, Kim Staton / Scott Peters, Susan Wahlen, Kate McNamara, Rob White, Gaston Trujillo, Ronny Mena, Deanne Inman, Chuck Olmstead, Kit Loose, Chris Mancini, Dawne Andrews, Sanjith Mukund, Joanne Gardner, Kelly Rossiter, Kevin Stephens, Rich & Marlene Drygas, Angela Caes, Gail Kelmer, Sharon Bell, Mary F. Vaichus and Brian Stacey
To opt out of Tauck mailings, please call 1-800-468-2825. Tauck® is a registered service mark of Tauck, Inc.
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www.tauck.com 131
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