Industry Update KLM DELTA AIR LINES CELEBRITY CRUISES
European Business
KLM has introduced its a new European Business product from the start of the summer season, replacing KLM Europe Select. The new product provides more seat comfort and space, improved catering, and priority service on departure and arrival. KLM says the new seat provides one-and-a- half-times more room than before, because the middle seat is always left empty and can no longer be reserved. Soon every seat in the 737 fleet will be fitted with a socket to charge electrical appliances. Priority departure and arrival services include premium check-in, extra baggage allowances, access to airport lounges, and priority during boarding and baggage processing. The menu and presentation of meals on board is being completely modernised. KLM’s new menu contains a range of choices depending on the flight and departure time. Four menus will be served every month. Meals will now be served on tableware designed by Dutch designer Marcel Wanders, as they are in World Business class. The collection is created in Wanders’ unique style and matches the quality standards of a top restaurant, says the airline. The new product is being introduced on all European flights operated by KLM or KLM cityhopper -- around 500 flights a day to more than 60 destinations.
www.klm.com
Flat-beds for A330
Delta Air Lines has confirmed that it plans to install 34 horizontal flat-bed BusinessElite seats on each of its 32 Airbus A330 aircraft used on international flights by 2013. The cabin layout has been so designed that
each passenger gains individual access. The new A330 seat, manufactured by Weber Aircraft LLC, will be 81.7 inches in length and 20.5 inches wide, similar to the flat-bed product currently offered on Delta’s 777 fleet. It will also feature a 120-volt universal power outlet, USB port, personal LED reading lamp and a 15.4 inch personal video monitor with instant access to 250 new and classic movies, premium programming from HBO and Showtime, other television programming, video games and more than 4,000 digital music tracks. With the completion of the A330 upgrade, it is expected that all the 150 aircraft used on Delta's international long haul flights will have flat-bed seats.
www.delta.com www.weberair.com
Savouring destinations
Celebrity Cruises’ guest chef theme cruise programme, Savour Your Destination, will present 12 guest chefs on its Solstice Class ships this year. The company says food-and-wine themed activities may include a meet-and-greet cocktail reception, guest chef-led cooking demonstrations, book signings, and a Star Chefs cook-off featuring an interactive cooking competition and recipe booklet with the guest chef’s creations. For a fee, guests can also participate in hands-on cooking classes led by the guest chef in the ship’s galley, or enjoy an exclusive food-and-wine-pairing dinner designed and presented by the guest chef in either Murano or Tuscan Grille, two of the ships’ five specialIty restaurants. Two such theme cruises have already taken place this year, featuring South Beach- based chefs Sean Brasel and Dena Marino. In March US TV personality and chef Sara Moulton continued the programme on the company’s newest ship, Celebrity Eclipse, on a seven-night Eastern Caribbean cruise from Miami. Additional cruises will be led by Chef Dean James Max of 3030 Ocean in Fort Lauderdale, and five other restaurants; Chef Timon Balloo of Sugarcane in Miami; Chef Govind Armstrong of 8 Oz. Burger Bar in Louisiana, Los Angeles and Miami’s South Beach; Chef John Suley of Gotham Steak at Miami’s Fontainebleau Resort; Chef Angel Palacios of La Broche in Madrid; Chef Jordi Valles of The Ritz-Carlton in Cancun. Celebrity Cruises has also now introduced premium kosher meals, all Glatt Kosher certified.
www.celebritycruises.com
KLM's European business product 10
www.onboardhospitality.com Lie-flat luxury for business Celebrity's guest chef programme
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76