CEMSourcing
What purchasers reallyWant
Having asked a purchasingmanager from a UK instrumentation OEMfor his CEM selection criteria, Camtronics Vale looks at how itmeasures up as a supplier
Amanda Parker ismanaging director at Camtronics Vale
When asked what they were looking for in selecting a subcontractor, the purchasingmanager suggested a number of key areas to evaluate.
Looking at this selection criteria,
managing director of CEM, Camtronics Vale, Amanda Parker, identifies the company's strengths. In this assessment, Amanda brings to bear 20 year's experience in the distribution sector, having previously worked as sales director at Abacus and sales and marketing director at APC.
OEM: “As a starting point, Imust have confidence in the CEM's ability to quote and produce our boards accurately and to cost the material in a timelymanner,with zero defect. The customer should be involvedwhere necessary and it is essential that the subcontractor knows exactly howto quote in each case, therefore building confidence not only in the product build, but also in the relationship.
“My preference is to keepmanufacturing within the UK. Offshore is fine until you hit a problemand then solving issues can be a protracted affair, sometimes resulting in time consuming and costly trips to suppliers overseas.
“I reiterate to prospective CEMs that all costs need to be clear fromthe outset, with no hidden extras as this can leave a bad impression, even if the job is built and delivered correctly.
CEM: “We would satisfy ourselves and our customer that we understand the requirement fully, covering the technicalities of the product, the bill ofmaterials, the customer'smarket
16 |March 2011 and key drivers, along with when the quote is required.
“In all instances we aimto start the quote process with a full understanding of the customers requirement. Anymissing information will result in a poor quotation. Our customers are getting busier and busier, so wemake sure we use their time and ours wisely when quoting.
“Our quotations are broken down to show material and labour, meaning the customer has a breakdown of the total cost.
“We also quote a lead time tomanufacture the fully built board, or box build, with test if specified, through to shipping to the customers end destination if required. Should the delivery we quote not be within the customer’s timescale, we work with the customer to try to eliminate any outstanding material issues.
“We detail any key long lead time items that we have not been able to resolve on our quotation so the customer is fully informed.With customer approval we can recommend alternatives using our purchasing expertise. The Camtronics team has in excess of 40 years experience in the component market. Our suppliers are the experts in their supply chain and having worked in distribution, I feel they have a key part to play in offering the right parts at the right price and best availability.”
OEM: “Total openness in the whole process is key. Inviting the customer to come along and meet the team demonstrates that the skills exist in the business to fulfil any order requirements and perhaps more importantly, how the business can be developed for future requirements. It is essentially a 'partnership of best fit.' It is important to play to the strengths of each party and work on any points that need to be improved by collaboration, thereby building a
www.electronics-sourcing.co.uk
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76