72
Franchises from £20,000 to £50,000
Xperience
Investment level:
£20,000 plus running costs
Website:
www.lettings.uk.net
Email:
franchise@lettings.uk.net
Phone:
franchise focus
0845 337 0220
classification:
Residential lettings & property
Franchisee Paul Harding
Flying start
experience of the market,” says Michael.
“Our franchisees come from a range of
backgrounds and what is more important is
Xperience’s latest lettings franchisee hits the
the personal qualities they bring.”
In terms of training, Michael
ground running
explains:“The package of training and
support takes someone from a complete
X
PERIENCE IS the UK’s largest Xperience Managing Director Michael
“The training
novice through to being confi dently able to
estate agency franchisor, with more Stoop says: “Our particular strengths are
takes
manage their own lettings business in the
than 85 agency branches across our back offi ce systems, which take much space of a few weeks.”
England and Wales. One of the brands of the administration headaches off of
someone
Xperience has its own dedicated training
under the Xperience umbrella is Parkers. our franchisee’s shoulders, as well as the
from a
facilities offering regular and varied courses
Paul Harding launched his Parkers lettings profi le and reputation of the brands our
complete
on a range of topics free to all franchisees
franchise in Cirencester at the start of franchisees trade under. and staff. It also have highly experienced
September this year and, only two weeks “One big advantage of the system
novice
support staff across the company who
after opening, had already made a trading is that franchisees don’t have to worry
through
are always available for advice and to help
profi t that month. about handling client money and landlords
to being
develop the business further.
“Thanks to the pre-launch work and tenants can rest assured that this is Regular brand meetings are held for
that Xperience did with me and all the handled by us in properly bonded and
confi dently
franchisees to raise any problems they may
training that went before that, the start secure accounts. There has recently been
able to
be encountering and to learn best practice
has been better than I could have hoped some bad press where other lettings
manage their
across the group. A a dedicated free helpline
for,” says Paul. agents have misappropriated client monies, is available to specialised industry lawyers
“The branding is very strong and I which would clearly be a major brand
own lettings
for any matters that require legal advice.
have been able to attract landlords to my reputation issue for any company. Thanks business...” Xperience would love to talk to anyone
business both from other competing agents to us being wholly owned by Legal & who is interested in the lettings franchise
and those that were advertising privately General, franchisees and clients can be model and are available to meet at one of
thanks to the levels of service I can offer. sure our client accounts are secure.” Xperience’s head offi ces in Reading or Leeds.
“Xperience’s central system frees up Michael continues: “The brand name They are also inviting potential franchisees to
my diary to concentrate on attracting traded under is clearly important to their annual conference and seminars being
more new business, which has been a any prospective franchisee. are instantly held at Aston Villa FC in Birmingham on 2
tremendous help and means I can get recognisable to their local areas having been December 2009.
on with what is important to me – in existence for up to 150 years. Although Xperience has opportunities for new
attracting more business and generating the brand names differ, all our franchised franchisees to link onto one of its four strong
even more turnover. Xperience do not branches are run under the same system regional brands. While its coverage is already
charge any management fees in the and managed in the same way with all our extensive, there are some key areas that are
fi rst year to help increase cash fl ow in services available to each franchisee.” ripe for further expansion and could be the
this early stages, which is another great “Our lettings-only franchise model is ideal location for entrepreneurial individuals
benefi t to my business.” specifi cally tailored for those who have no to operate a highly successful franchise. ■
November 2009
www.businessfranchise.com
BF072_Xperience_Nov09.indd 1 15/10/2009 12:21
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