42
Franchises from £10,000 to £20,000
The PC Support Group
Investment level:
£15,000 plus VAT
Website:
www.itbusinessopportunity.com
Email:
franchiseinfo@pcsuppportgroup.com
Phone:
franchise focus
0845 223 3116
classification:
Computer services
All the support you need
Angus Kerr
Angus Kerr reveals what life is like as a franchisee for
Harrow franchisee Sundesh Hemraj
says: “The PC Support Group opened
The PC Support Group
up a wide variety of features and
functions that would take my business
E
DINBURGH FRANCHISEE Simon Albert, both seasoned IT
“The support
years to develop, including branding,
Angus Kerr ran a small professionals, created an entirely
and back
CRM systems, pricing structures and
computer consultancy business new approach to small business and a pool of engineers to call upon. The
in his spare time until he took voluntary home computer support when they
offi ce systems
systems and opportunities are better
redundancy in November 2008, and established The PC Support Group
allow access
than I had initially hoped.”
started to look for a computer service three and a half years ago.
to advanced
“The main aim of our service is to
franchise. Its services range from sorting out a remove all our customers’ worries and
Angus says: “I was very impressed problem mouse to an entire offi ce fi t out
technology
concerns about their computers and
from the moment I met The PC and include one-off problem solving and
that would
anything that communicates with, runs
Support Group guys as they were very ongoing maintenance.
not have
on, or connects to them,” says Phil.
professional, honest and supportive. As a franchise, you will own and Customers agree that The PC
They gave me a test to prove my skills. manage a successful computer support
been possible
Support Group go that extra mile when
I was impressed they were so selective. business operating under The PC
to purchase
it comes to IT support.
They were also happy for me to Support Group brand, using its unique
as a small
Susanna Kelly, director of Code
speak to other franchisees about their processes and systems to provide the Personal Styling, says: “Working with
experiences. best support available in this market.
business.”
The PC Support Group has marked a
“The training exceeded my Typically franchises will be either signifi cant turning point in my business.
expectations – the course was well technically competent engineers/ Essentially, what I have gained from my
structured, had plenty of variety and managers or have a strong IT sales- relationship with them is total peace
was delivered in a professional manner. management background and feel of mind and assurance that I have a
The support and back offi ce systems they can achieve greater fi nancial and constant and consistent IT support in
allow access to advanced technology personal rewards by being independent. place for an unbelievably reasonable
that would not have been possible to They will also have the drive and desire fee. Its commitment to me and my
purchase as a small business. to build their own successful business. business has been phenomenal. The PC
“My franchise is now growing well With approximately 15,000 small Support Group never just meets your
and I have complete support from the businesses and 180,000 high earning expectations – it outperforms them.”
directors and other franchisees. My households within each territory, it Phil adds: “If someone has the
belief is that I would have never had should be possible for each franchise willingness to invest the time and effort
moved as quickly or effi ciently without to achieve a turnover in excess of in making the franchise a success then
being part of The PC Support Group.” £350,000 with gross profi ts approaching we can give them every management,
Phil Bird and his business partner £100,000. sales and technical tool necessary.” ■
November 2009 www.businessfranchise.com
BF042_PC Suport_Nov09.indd 1 14/10/2009 16:38
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