32 managment
Making things work
Cutting costs and boosting efficiency is never easy but it’s probably the only way
to keep a company alive these days. David J. Brady explains to Macau Business
why facility management concepts could be where to turn in a time of crisis
by Catarina Morgado
Add in the current economic
crisis and the situation is ex-
a
VOIDING decreasing acerbated: “It’s a cliché, but
profit margins - or at nevertheless everyone knows
the very least installing crises tend to create opportuni-
some cost effectiveness while ties and facility management
maintaning high standards - is makes even more sense in
pushing companies to extract times like these,’’ says Brady.
the best out of often scarce
resources. Proactive
And trying to achieve the
best is a major issue for the In- Oscar Chan shares the
ternational Facility Managers same vision for Macau: “In or-
Association who say there is der to be effective, the organi-
an increasing demand for the sation’s strategy must be on
implementation of sustain- standardised ground, meaning
able practices and measurable the tools must function wheth-
goals when it comes to busi- er it’s a hospital, a casino, an
ness strategy. airport, a private or a public
“Facility Management is organisation,’’ he says.
a new profession that includes “Our initiatives are aimed
multiple disciplines to ensure at making future practitioners
functionality of the built en- aware of the potential a career
vironment by integrating the in facility management offers. It
people, the place, the process and the also registered and endorsed by China’s has benefits comparable to that of any other
technology,’’ says David J. Brady, Presi- Ministry of Labor and Social Security. organisational function such as marketing
dent and CEO of the International Facil- “Our professionals are taught that or finance,’’ adds Chan.
ity Management Association (IFMA). there is more to operating a facility than MMA wants to be able to certify
Brady recently attended the inau- the standard operations the company de- more facility managers and not only at-
guration of the Macau Management As- velops. Putting people in the buildings tract future members, but most of all
sociation (MMA) where 68 new facility that highlight Macau’s skyline, who have companies. “Outsourcing profession-
management professionals received offi- the credentials to manage them, is very als to deliver the knowledge is one way
cial certificates. different from just building the structure. to do it, but of course our view is much
“This means they’ve been larger than that. It points out
given a very strong foundation the need for companies to hire
on the practice of this profes- FMP’s,’’ says Mr Chan.
sion,’’ says Brady. “Facility management has
always been critical about the
Macau strategy functioning of organisations
Facility managers have been adding val- and its importance is being recognised
“Macau Management Association’s ue to the enterprise since buildings came across the world,’’ added Brady.
Director, Oscar Chan and I have been into existence.’’ IFMA is the world’s largest and most
working for the last 8 years with the Although facility managers might widely recognised international associa-
dream of integrating facility manage- have the strategy it takes to guide an or- tion for professional facility managers. It
ment in Macau and in China. Certifying ganisation to achieve the vision, mission supports more than 19,500 members in
this association is basically just a natural and deliver its unique value proposition, 60 countries.
next step for the organisation as translat- there are some structural problems to be “An FMP is giving the tools and
ing the FMP into Chinese was, for it has solved in Macau. knowledge to understand the strategy of
allowed us to solidify the profession in These include the lack of transporta- the organisation and sort out it’s needs
the territory,’’ says Brady. tion or worst of all, the absence of a clear before the damage is done,’’ Brady
The mainland based FMP program is urban plan to cope with the city’s needs. concludes.
april 2009
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