Curriculum
Core Courses
First-Year Core Courses
C110 C130
Financial Fitness The Leadership Challenge
One of the leading reasons for job loss in the nonprofit As we manage people, tasks, and careers, focusing on our
industry is poor financial skills. Don’t let this area be the personal leadership style sometimes falls to the wayside.
cause of your demise. Leadership is an integral part of becoming a successful
Course topics:
professional. Acquire the skills you need to become the

How to secure and maintain professional accounting services.
manager you want to be.

How to establish comprehensive financial reporting procedures. Course topics:

How to implement strong internal financial controls.

The tools needed to be a good leader.

Deterrents to successful leadership.
C180

Styles of effective leaders.
Guide to Governance
C150
A sound governance structure is needed to ensure success
at all levels of an organization. Create a great organization
Messaging and the Media
through strong relationships with volunteers. Crafting an important message is a difficult skill to master.
Course topics:
Learn to communicate your message whether in the

Building a solid governance structure.
boardroom or on the six o’clock news.

Enhancing volunteer support for governance. Course topics:

Reviewing key governance documents.

Developing messages that resonate.

Honing your public speaking and presentation skills.
C125

Leveraging your organization’s media opportunities.
Hiring, Firing, and Everything In Between
C185
Recruiting, retaining, and supporting employees can be
among the most difficult and time-consuming duties
Recruit, Retain, and Reward Your Members
for any supervisor. Learn techniques for managing your
Organizations that retain their members listen to them
employees—from recruitment to separation—and key
and exceed their expectations. Identify the myths and
benefit trends for retention.
realities about keeping members and become familiar with
Course topics:
approaches that you can use to deliver products and services

Hiring top-notch employees.
to meet members’ ever-changing needs.

Maintaining proper security and emergency procedures. Course topics:

Knowing benefit trends and compliance.

Typical member retention rates and patterns.

Ways to gauge member needs and satisfaction.

Techniques to identify and deliver the products and services your
members want.
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