YACHT
MANAGEMENT THE LOVE HATE RELATIONSHIP
The day to day operational and safety activities of any superyacht cruising our oceans across the world demand professional assistance and support from experts in their fields. This shore side support allows the captains and crew to do what they do best and deliver an unforgettable experience to the owners and charter guests Words: Frances and Michael Howorth
“
I love having a yacht manager take care of my more mundane duties running this yacht,” said the captain, gesturing across the wide expanse of bow on board his 84 metre superyacht. “But I really hate it when they interfere with my relationship with the owner!” He had, in just 30 words, completely captured and defined the love / hate relationship that most captains have with their yacht management teams.
Good yacht managers working ashore can greatly assist the captain by taking away some of the more humdrum aspects of vessel operation. By doing so, they allow the captain to concentrate on operating the vessel. When sailing with the boss on board or charter guests demanding attention, captains are at their beck and call 24 hours a day. During that same time, captains must act as father figure and mentor to the crew and, at the same time, ensure that the yacht is navigating safely. Little wonder that he needs all the professional help he can get.
Paul Cook, now the Chief Operating Officer within the Hill Robinson Group, was in his past a superyacht captain. He says, “A yacht manager and captain should be part of a close-knit team whose primary aim is to support the owner. With increased demands and a growing list of regulations and requirements, a yacht management client service team can really support the captain and crew with the day-to-day back office operations and overall management of a busy yacht. At Hill Robinson, we very much tailor our client service teams to meet the varying requirements of the client and believe a close working relationship is paramount to allow us to support the captain so he can better look after the owner. Relieve some of the burdensome administration and management drudgery to release the captain to focus more time on owner specific requirements.”
Many professional captains have realised that there is a gap in the market and have stepped ashore to become yacht managers.
148 | SPRING 2023 | ONBOARD
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