Gaming For Africa DRGT in a Seychelles first

Casino International’s Africa partner is the excellent Gaming For Africa magazine, bringing you the continent’s latest developments

The Republic of Seychelles has never stood back for anyone; particularly in the tourism, leisure, and entertainment sector, where it remains one of the Indian Ocean’s most sought-after beach holiday destinations. So, when the global pandemic hit, and lockdowns were enforced in various stages across the globe what did service providers in the island nation do? Plan for re-opening, of course, whilst doing their utmost to ensure that post- lockdown their customer experience was even better – and Gran Kaz was no different. Almost four months after closing their doors due

to a second-phase lockdown, Gran Kaz re-opened with a Seychelles first: the country’s inaugural multi-venue wide-area progressive (WAP) jackpot. “Our Double Nutty Jackpot has always been

massively popular,” said Gran Kaz Head of Operations Jonathan Paul, “but we’ve never had the ability to really leverage that popularity properly across all three of our local properties. The concept is simple, the more people that play the game, the quicker it increments and the more frequently it gets hit – and who doesn’t want

more chances to win? Not any player I know.” “What we helped Jonathan do was add and link

Double Nutty Jackpot to Gran Kaz’s Victoria Annex and Bel Ombre casinos,” explains DRGT Africa MD, Charl Geyser. “It had always been massively popular at Mercury House, and what our jackpot technology did was to affect a solution that not only took the jackpot experience across all three properties, but also linked them in so doing creating an extremely compelling and defining player offering.” Jonathan Paul agreed: “What Charl says is 100% correct: we had the local jackpot, but no way to let it operate across all of our properties as a single compelling Gran Kaz Group-wide offering. What DRGT’s tech enabled us to do was just that: create a WAP on third-party slots; it really is something special. Add to that the configuration options that this technology affords us, and we really have something special and world-class.” Gran Kaz Promotions Executive Sharon Banane

concluded: “Jackpots are in all likelihood second only to customer service when it comes to driving

Sun International Welcomes First US Guest in a Year

Sun International welcomed its first US guest since March 2020, sparking hope of a revival in international leisure bookings. Stuff Cleague, a health worker from New York City, booked through Thompson Travel to stay at Sun City Resort from 4 to 10 April. “We need brave people like Cleague to set the

trend and start travelling again so that we can get occupancies up and get back to what we do best: being a world-class holiday and entertainment destination,” commented Brett Hoppé, General Manager of the Resort. “Easter was the first time since the beginning of COVID-19 pandemic that Resort occupancy was above 98%. We hope that Cleague is the vanguard of a flood of new tourists.” Sun City rolled out the red carpet for this

miletsone traveler. When the staff at the resort realised that solo traveller Stuff Cleague was celebrating her birthday on April 8, celebrations

22 MAY 2021

Adam Sandler. The movie was filmed in Sun City. “I couldn’t believe it was a real place, it had

such incredible architecture and the environment and scenery, with all the antelope, cheetah and elephants. I saw it was filmed at The Palace of the Lost City in South Africa, so I called my travel agent and said: ’Can you get me to that place?’ I wanted to see the room that Adam Sandler stayed in, in the movie,” Sun International COO for hospitality Graham

kicked into a higher gear, starting with an upgrade to the Royal Suite at The Palace, which has its own butler, and set up sightseeing trips. “I’m overwhelmed and speechless,” Cleague

said, “I’m used to hotels but this upgrade has been incredible.” This is her first trip to Africa. She said she visited after watching the 2014 movie Blended, starring Drew Barrymore and

Wood said the occasion deserved a celebration. “We hope that it will be a catalyst for the revival of our battered tourism industry. The effect of the pandemic has been unbelievable. If anyone had told us a year ago that Sun City would close its doors for five months, after 40 years of 24/7 operation, we would not have believed them. We hope that everyone in America who hears Cleague’s story will be encouraged and inspired to visit our country,” he said.

player satisfaction, and loyalty; we are all too aware of the value of returning customers, so we have to keep innovating, and I believe that with DRGT’s WAP technology we’re doing just that.”

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