MACAU BUSINESS


focus on the future of MICE by training human resources and attracting them back to the city.” Professor McCartney hoped the new 10-year gaming


concessions to be handed out this year will already define the role gaming operators should have in developing the Macau SAR MICE sector while urging authorities to establish a clear talent development strategy. “As we know MICE industry customers are particularly demanding so you really need to deliver a certain level of service. Talent is definitely crucial, if we are looking ahead for Macau we need to look at the talent strategy, and how to educate or attract these talents here,” he highlighted. Bruno Simões and Todd Cai also chose to address that


the government’s financial support policy should be mostly directed to even organizers instead of to their clients or attendees while streamlining bureaucracy with an eye on what is done in other nearby jurisdictions. Simões also lamented the erosion of the city’s allure as a leisure destination, an element he deemed crucial to establish a positive image as a top MICE destination. “When organizers come back they think it will be the


Las Vegas of the Far East. Then they arrive and say ‘really? There’s only one show? Where is the bar street, where are the esplanades? where’s the Portuguese cultural aspect? We’ve lost this and we are competing with cities that have these leisure elements. People that live here know that there is no more leisure in the city, even before the pandemic,” he pointed out. “Hotels closed shows and restaurants with all focus going to casinos. Hopefully, the new gaming licenses will shift this focus because we need to become a leisure city again.”


18 DECEMBER 2022


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