Retail
Five trends changing the future of digital transformation
By Arek Skuza, interim US strategy director at Future Processing. D
igital transformation is the integration of technology into all aspects of an organisation,
fundamentally changing how an enterprise operates and delivers value to its customers. As numerous industries embrace this evolution, the global digital transformation market is estimated to reach a CAGR of 16.5% to $1,009.8 billion by 2025, up from $469.8 billion in 2020. Tis upward trajectory signifies the limitless possibilities for enterprises when contemplating digital development within their organisation to stimulate innovation and growth. Trying to keep up with the frantic
speed of customer experience technology may overwhelm organisations. However, since digital transformation is vital to any company’s growth, it has never been more critical to comprehend where digital
32 | May 2023
transformation is heading. And, while consumer expectations alter, technology that was significant before may no longer provide the same excellent experience today. In a volatile world, staying current on emerging trends in digital transformation means having complete faith in an organisation’s future. Every business benefits from digital transformation. And, with the correct technology, enterprises can reach their consumers where they are – in real-time. It’s difficult to anticipate which innovations
will persist and which will fade away, but certain themes appear poised to determine the future of digital transformation:
Cloud computing For years, Cloud computing has been a work in progress and it is now only gaining momentum. Enterprises are starting to move
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