Security


“Developing a risk operations approach provides context on what each issue is, how much cost it could represent, and what next steps to prioritise.”


Risk operations and quantification Carrying out cyber risk quantification (CRQ) is the first step in this process. CRQ identifies costs associated with vulnerabilities or misconfigurations in your customers’ technology assets, and helps them and you determine the next steps. Should your customer invest in new products to address those issues, or should they allocate that money to hiring more staff or managed services to deal with the issues instead? Can new tools be the answer, or a better use of what teams already have? And how do these issues apply to your organisation specifically? With this in place, you and your customers can operationalise the


owner or charity director will be familiar with. It’s something that they must manage every day to ensure a successful operation that can deliver goods or services to customers. Treating IT security as a separate area unto itself ensures that it is treated as a technology project, rather than an intrinsic part of the business itself. Tis keeps you in that same position, too, limiting your ability to work with them on bigger projects. For business owners and leaders, managing risk comes down to


financial considerations. How much would a problem represent in terms of lost revenue or additional expenses, and how likely is it that that risk will come to pass? In IT security, we have so much experience in managing vulnerabilities, but we oſten struggle to put those security issues into hard cash terms. Yet this is precisely what business leaders need when it comes to risk decisions, and they are used to it from other areas of their operations. Putting cyber security threats into business risk terms is an


effective way to help your customers manage those problems over time. Developing a risk operations approach provides context on what each issue is, how much cost it could represent, and what next steps to prioritise.


www.pcr-online.biz


risk decision process. Using data on assets, risks, and impact, you can provide context for each issue that arises. With this level of insight, you can then make recommendations on what to do next - these might include technical steps, such as implementing mitigations or deploying patches, or business moves, like purchasing the right level of cyber insurance to cover those potential costs. Each issue should be automatically graded, so the customer can prioritise the most significant and potentially expensive issues, while those of lower priority can be dealt with later. For channel companies, delivering this risk operations centre


(ROC) approach can be a new opportunity with customers. Either customers will want to implement their own ROC or prefer a managed ROC service that is delivered on their behalf. Tis complements other managed services, such as security operations or network operations, and enhances how those customers manage any issues that pose business risk. For larger enterprises, advising on how to define CRQ and build out the operational process around risk will support their internal team; for smaller companies that still want risk insight, delivering your own ROC data can differentiate you from other managed security service providers. Over time, the role of ROC is to minimise the likelihood of


security breaches or losses resulting from attacks. By providing business leaders with better insight into potential challenges, you can prevent problems and proactively address threats. Rather than selling security, concentrate on the value at risk that you can protect.


July/August 2025 | 33


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52