ERT AWARDS 2025
Best Sustainable Independent Electrical Retailer
Winner: Dacombes of Wimborne Dacombes of Wimborne has been named Best Sustainable Independent Electrical Retailer at the ERT Awards 2025, in recognition of its clear, proactive and community-led approach to sustainability.
Sponsored by 20
Helping customers make informed, energy-conscious choices is central to the Dacombes ethos. In-store, energy efficiency labels are clearly displayed across products, while the retailer’s website features a user-friendly filtering tool that allows customers to easily identify the most energy-efficient options. This transparency supports customers who are increasingly concerned about energy usage, running costs and environmental impact.
Sustainability at Dacombes extends well beyond product selection. The business actively supports its local community by sponsoring the Wimborne Green Festival, organised by Planet Wimborne, reinforcing its commitment to promoting sustainable living and environmental awareness in the wider area.
A standout element of Dacombes’ award-winning entry is its move
towards full energy self-sufficiency. Working with Low Carbon Dorset and local solar specialists Empower, the retailer secured a grant to support major investment in renewable technology at its Wimborne showroom. This resulted in the installation of 100 solar panels, EV charging points and a Tesla Powerwall battery system.
Despite challenging winter conditions, the installation was completed quickly by a 15-strong team. The showroom now operates entirely on solar power during working hours, with stored energy providing backup for essential systems. The numbers speak for themselves: annual energy usage of 29,000 kWh is comfortably offset by an estimated solar output of 34,139 kWh per year. Heating and cooling are powered by a heat pump, supported by LED lighting and energy-efficient equipment throughout. By openly sharing its sustainability journey
through social media and local media, Dacombes has received overwhelmingly positive feedback. Demonstrating a fully solar-powered showroom has strengthened its reputation as a leader in sustainable independent retail and clearly resonated with environmentally conscious customers.
Highly Commended: Forbes Rentals
Best New Product – Small Domestic Appliances Winner: CaffeExperto™ Bean To Cup Coffee Machine – Beko
Beko has been named Best New Product – Small Domestic Appliances at the ERT Awards 2025, with its CaffeExperto Bean to Cup Coffee Machine with Integrated Milk Jug (CEG7304X) impressing with its blend of performance, convenience and user- focused design. Vijay Bhardwaj, Marketing Director at Beko UK & Ireland, described the win as a significant endorsement of the brand’s approach to product development. He said the recognition reflects Beko’s commitment to creating appliances that genuinely improve everyday life by combining strong performance with intuitive, easy-to-use design. Being recognised by industry experts, he added, is particularly rewarding for the team behind the CaffeExperto. A key factor in the product’s success is its intuitive colour touch display
paired with an integrated automatic milk jug. Together, these features simplify the brewing process while delivering a barista-style experience at home. Users can choose from ten pre-set coffee options, ranging from bold espressos to creamy lattes, all at the touch of a button. The automatic milk system froths and dispenses milk without manual intervention, ensuring consistent texture and temperature for milk-based drinks. Consumer insight played a central role in shaping the CaffeExperto.
Research highlighted a strong desire for café-quality coffee at home without the complexity often associated with bean-to-cup machines. Convenience, versatility and ease of maintenance were key priorities, leading to features such as a dual nozzle for making two drinks at once, a large water tank with carry handle, and straightforward cleaning. Positive customer feedback has reinforced that these needs were successfully addressed. Reflecting on the ERT Awards event, Mr Bhardwaj highlighted the opportunity to celebrate alongside industry peers and recognise the collaboration behind bringing the product to market.
Looking ahead, the award
reinforces Beko’s focus on thoughtful innovation. It serves as motivation to continue developing small domestic appliances that fit seamlessly into daily routines while maintaining the brand’s commitment to quality, reliability and accessible design.
Highly Commended: Miele Guard L1 AllFloor – Miele
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48
