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CONTENTS Summer 2020 WWW. BUSINESS FRANCHI S E .COM CONTENTS 20 COVER STORY


20 The meaning of 'home' Platinum Property Partners


UP FRONT 7 News & Trends


12 From the bfa Responding to the crisis


FE ATURES & ADVICE


14 A bright future Franchising after redundancy


17 Keeping the doors open A strategy for retail franchises


24 The time is now The resilience of franchising


29 We can work it out Management franchising


45 Day in the life With X-Press Legal Services


46 The franchising life Wiltshire Farm Foods


50 Franchise hero Louise Harris of easystorage


38 Home Instead Senior Care At-home care services


39 Subway Quick-service restaurant


40 ActionCOACH Business coaching franchise


41 NIC Services Commercial cleaning franchise


42 X-Press Legal Services Property searches


43 WPA Healthcare Practice Health insurance


FRANCHI SE SERVICES


44 Hitachi Capital Franchise Finance Funding advice and services


48 Franchise services BUSINESSFRANCHISE.COM 5


©2020. Venture Marketing Group Ltd. All rights reserved. ‘BUSINESS FRANCHISE’ is a trademark of Venture Marketing Group Ltd (VMG). Copyright will be enforced for all features and design. Reproductions permitted by payment of reprint fees. BUSINESS FRANCHISE (BF) is sold subject to the condition that it shall not, without the consent of the publishers, be reproduced, given or lent, resold, hired out or otherwise disposed of by way of trade, except at the full retail price and that it shall not be given, lent, resold hired out or otherwise disposed of in any mutilated condition, or in any unauthorised cover by way of trade or affixed to or part of any publication or advertising, literary or pictorial matter whatsoever. While every effort is made to ensure accuracy of information in BF at time of going to press, VMG does not guarantee responsibility for any errors or omissions, or for the consequences of actions based on data contained herein. Contributions are welcome but VMG accepts no responsibility for submitted material. Views expressed in BF do not necessarily reflect those of VMG nor its employees. Investment levels stated may or may not include VAT – always check investment levels with the franchisor. BUSINESS FRANCHISE is published by Venture Marketing Group, 2nd Floor, 2-4 St Georges Road, London SW19 4DP. Telephone 020 8394 5200 ISSN 0955-789X Newsstand sales & marketing by Imagine, London. Tel: 0845 612 0092 Email: anything@imaginemag.net www. imaginemag.net Distribution: Advantage, Circulation Dept, 5th Floor, Northcliffe House, 2 Derry Street, London W8 5TT www.anladvantage. co.uk • Finding your nearest stockist is easy, visit www.anladvantage. co.uk/WhereToBuy.aspx and enter your postcode.


FRANCHI SE FOCUS


36 Quick Lane Automotive services


37 Wiltshire Farm Foods Frozen food delivery


BUSINESS FRANCHISE


EDITORIAL & PUBLISHING EDITOR


Annie Blinkhorn annie.blinkhorn@vmgl.com


DESIGNER Annel Christopher annel.christopher@vmgl.com


PUBLISHING DIRECTOR Tracy Shah


ADVERTISING FRANCHISE SALES DIRECTOR


Helen McCulloch 020 8394 5207 helen.mcculloch@vmgl.com


SUBSCRIPTIONS


020 8394 5216 subscribe@businessfranchise.com www.businessfranchise.com


BRITISH FRANCHISE ASSOCIATION


01235 820 470 www.thebfa.org


Editorial and advertisements for companies featured in Business Franchise (BF) represent neither endorsement nor recommendation of such companies by VMG nor its employees. Readers are advised to seek franchising advice before entering into any contract with companies or persons mentioned in BF editorial and advertisements.


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