Management
NIC Services Group
Andy Galloway lives in Scotland where he runs his business. Originally in finance, Andy found NIC Services Group a persuasive opportunity
What did you do before franchising and what prompted the change? My background has always been within accounting and finance – I spent many years with one of the large banks before joining the family business as financial director. I decided I wanted to look at a new career path and embrace a new challenge and so began looking at small business opportunities.
How did you find out about franchising and NIC services? I looked at franchising as an option while researching small business opportunities. It became apparent that franchising is a much safer option when starting your own business as it’s a tried-and-tested model. What drew me to NIC was the knowledge and experience of the team. Senior management has more than 150 years of combined industry experience and the company has been franchising for over 20 years. Right from the outset I could see that it wasn’t just a ‘cleaning company’ and that the professionalism of the staff and the services offered was excellent. I recognised huge potential for the business. With an industry worth over £8.8billion within the UK, I knew that I would be able to build and grow a successful business.
What was the initial training and support you received like and what training and support is available on an ongoing basis? As someone who was completely new to the cleaning and support services industry I found the initial training and support invaluable as both an induction
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into the industry and to the NIC business as a whole. The head office team has helped me greatly from day one. All the information and systems are in place right from the start to enable anyone to grow and develop their business while providing the best service.
I have found the ongoing support given to me by my business development manager to be invaluable, they have been there to offer help and support both on growing my business and with the operational side of running my business.
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