search.noResults

search.searching

dataCollection.invalidEmail
note.createNoteMessage

search.noResults

search.searching

orderForm.title

orderForm.productCode
orderForm.description
orderForm.quantity
orderForm.itemPrice
orderForm.price
orderForm.totalPrice
orderForm.deliveryDetails.billingAddress
orderForm.deliveryDetails.deliveryAddress
orderForm.noItems
A clean deal


Minster Cleaning Services Marc Goddard is the joint fra nchisee of the Leeds and Wakefield bra nch.


What did you do prior to franchising? Prior to joining Minster, I had gained management skills over 10 years as a loss prevention manager at Asda and then in my own lawn care business, which I sold in 2008. I joined the Leeds and Wakefi eld branch of Minster Cleaning Services as business development manager in 2008. I spent time as an area manager before becoming joint franchisee in 2011. The branch was originally opened in 1994 by my stepfather, John Whyte, who'd previously founded and run his own business. John's experience in management


was ideal preparation for a career with Minster and, since then, he's been Minster Franchisee of the Year three times while building up a large and thriving business. He's now reducing his involvement in the business with a view to full retirement within the next year or two. John and I were also jointly named the 2017 Minster Cleaning Services Franchisee of the Year.


"I'd recommend running a commercial cleaning fra nchise to others without hesitation!"


How have you found the training and support from the franchisor? Minster is really proud of the high levels of training and support that it provides for its franchisees. As well as helping with the transition to self-employment for new franchisees, there is ongoing support in all the main business activities. Franchisees also benefi t from the pool


of knowledge available from the franchise network. For example, Minster’s expertise


in providing cleaning services for the healthcare sector has been shared among all franchisees. This has given us all a real competitive edge and led to a signifi cant increase in business in this area. Together with the operations manager


and four other Minster franchisees, I am a member of the training and operations working group. We meet regularly to discuss various new ideas with the aim of helping franchisees to maximise their business performance.


Describe a typical day… First of all, I meet with my operations controller and contracts manager to review the previous day's activities and ensure that everything is in place for any new contracts. Then the offi ce manager – my wife, Victoria – and I run through any credit control issues. I usually have one or two quotations to send out and I like, wherever possible, to see the client in person. I also visit healthcare practice managers on a regular basis. With over 50 clients in the healthcare sector, this is now a very important part of our business.


Would you recommend running a commercial cleaning franchise to others? Without hesitation! Few organisations can claim to be entirely recession-proof but commercial cleaning serves a broad client base – general offi ces, call centres, accountants, architects, surveyors, solicitors, retail, showrooms, health centres, dentists, opticians, government and local authority, housing associations, unions, charities. It's such a huge market that any ambitious person with leadership and management skills can build a big business; there will always be an opportunity to be successful by providing


cleaning services for such a diverse range of organisations.


What are your plans for the future? I am very positive about the future. We are now exceeding £2million annual turnover and I aim to continue growing the business. According to Leeds City Council, Leeds is the UK’s fastest-growing city and is the main driver of a city region with a £64.6billion economy, a combined population of three million and a workforce of 1.37 million. Over the next 10 years, the economy is forecast to grow by 21 per cent.* The initial start-up cost of a new


franchise is £28,225 plus vat – £5,000 of which is allocated to a marketing launch package. There are also established franchises available for resale in Nottingham and Devon at a fee of £10,000 plus vat in addition to the purchase price of the business.


BUSINESSFRANCHISE.COM 41


*leeds.gov.uk/Business/Pages/Leeds-economy.aspx


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84